include
Skip to main content

I mostly use Deezer via the Yamaha MusicCast app to play with lossless quality via my net streamer.  MusicCast has its issues from time to time as Airable sometimes seems to suffer from latency and hang ups either on its own servers, or at either the Deezer or Yamaha ends, but for the most part these are swiftly resolved and aside from the awful GUI, its a good service. 

Partly due to the awful GUI, and partly as i’m typically too busy focusing on my day job to want to spend more than 30s figuring out what to listen to next, my go to feature on a several times a day basis, was ‘recommended artists’ and ‘recommended albums’.  These would change weekly (usually just about enough time for me to have gotten through all of them) and appeared to be based on my recent listening preferences, which had the nice effect of allowing a certain degree of natural exploration as when an artist i wouldn't typically listen to was recommended and i’d had their tracks on a couple of times through the week, next week i’d find another artist or two from the same genre sitting in my recommendations awaiting discovery.  My taste is quite eclectic, so my natural listening habits meant that almost every week i had a smorgasbord of recommendations, and that on a typical week i would discover at least one new artist or album which would be added to my favorites. 

This is the other reason why i rely on recommendations , as i now have so many artists saved that i end up with choice overload, and without recommendations I can easily burn 10 or 15 minutes procrastinating over who to listen to next!  Finding new artists is exciting and something that i have always felt Deezer enabled far more so than Spotify, but removing these recommended features is a huge step back, and for me personally it has massively dented the value of the service.  I am happy to pay for a service that i enjoy, and delighted when it helps me to constantly discover new artists and music as i see this as a significant added value element, but when i’m faced with a terribly designed app (that particular one is Yamaha’s bad though) and nothing but an empty text box to search for music, it is about as uninspiring as it could possibly be, and just gets me frustrated and wound up now every time, whereas it used to ellicit a smile, and was a part of my day that i looked forward to.  

I have already spoken with Yamaha and Airable and they have both confirmed that this is a feature that Deezer have removed, and so they cannot reinstate it unless Deezer does so, as the recommendation information comes from your algorithm and they simply pass the data through.  

Could you please confirm whether this service will be reinstated, and if so when?  If not, can you please explain why this fantastic feature, which is at the end of the day software based and essentially ‘free’ to provide, has been removed, and what the reasons for it not being reinstated are?

Personally my feeling is that this is a significant enough reduction in the quality of service, and regular every day annoyance, that if its not rectified i will most likely cancel my subscription and move over to Tidal to see whether it lives up to the hype.  I do hope this is something that can be resolved quickly.  Thanks

 

I completely understand your frustration. The 'recommended artists' and 'recommended albums' features were essential for discovering new music without spending too much time searching. It's disappointing that Deezer removed these features, impacting our listening experience.

I hope Deezer reconsiders this move, as it has detracted from the overall user experience. If not reinstated, I might also switch to another service. Thanks for raising this issue—let's hope Deezer listens and takes action soon!

The recommended albums and artists were deprecated years ago in favour of the new recommendation methods that Deezer developed back then like the notification bell in the upper right corner of the screen etc. Maybe embedded hardware implementations still had them until now and got kicked out only recently, just guessing.

Can you provide a screenshot or photo of the screen that you see on your device? Then we could at least guess what the path to the current Deezer recommendations is for you. For example do you see a button for “Flow” which usually is the first stop for Deezer users who don’t have time, but want to listen to a mix of known music plus recommended new songs based on their listening history and favorites.

Thanks for the replies.  It could well be that embedded applications hung onto this for longer, I was advised by Airable that it had just gone offline, but as you say they may have been just getting a service that had been killed on the Deezer front end but which had been running quietly on the back end.  If that is the case, it would be awesome if Deezer could re-enable it, as I’m not aware of anything else they have instated that offers the similar functionality.

I’ve attached a couple of pictures of the interface I get on the Yamaha Musiccast app running on my android device, the 2nd one is where recommended artists and albums used to be, but now they’re sadly absent.  You can see that flow is an option at the top of the initial list.  Deezer’s flow is good and i do occasionally use it, but this just jumps from one song to another whereas the recommended artists and albums page allow for a deeper immersion into each artists work, which I find far preferable for discovering new music.  It also allows me to pick albums or genres which best suit my mood, or the work I'm doing at the time.

 

 

 

Without it, I find myself frustrated with both Yamaha's poor interface and Deezer's lack of music discovery tools. If this feature isn't reinstated soon, I'll likely cancel my subscription and switch to Tidal, as the current service no longer meets my needs. I hope this is resolved quickly.

@Mutsy Thanks for your screenshots, it seems that there is no notification bell like in the upper right corner of the web player where new personalised recommendations appear nowadays in a dropdown menu. In case you don’t know how this looks, here is a screenshot:

As you can see, it is a mix of either new singles or albums, but not artists, and you have to open them individually to listen to them.

And Flow can be specified nowadays either with personalised genres or moods according to your recent listening history:

 

Thanks, yeah i can see the difference and i can access these things via the internet, but unfortunately that's no use as the web app doesn't talk to the hardware that I'm using to play the music.  The notifications is useful, but this is not providing the same/equivalent service as the recommendations as its focussing on what's new (as opposed to what might be new to me, but is perhaps still quite ‘old’ in chronological terms), and as for flow, its just playing tunes, but the problem is I want albums that flow, rather than a personalised jukebox.

Given that there’s been zero interaction from anybody at Deezer on this issue though, its sounding increasingly like Tidal may be the answer to my problem now.

Hi ​@Mutsy ​@jhonleo02 thanks for your posts, and apologies for such a late answer.

Thanks ​@bluezzbastardzz for your kind help.

Unfortunately, I don’t have around a Yamaha speaker to run tests on the MusicCast app, but with your screenshots is clear to me.

I have asked our team for more information on these two features and when I get some feedback I will let you know.

Is there any chance these options moved to a different place?

Reply


TERMS OF USE DEEZER COMMUNITY SITE