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Why has Deezer dropped Firefox support?

  • May 9, 2025
  • 4 replies
  • 75 views
M
One Hit Wonder
  • MM2
  • One Hit Wonder
I log on today, after many years of using Deezer web with Firefox, and I see this:
 
Sorry, we don't support this version of your browser anymore.
Update your browser or download our desktop app to keep enjoying your music.
 
Firefox 138 was released 4 days ago. What version do you expect me to upgrade to? Have you dropped Firefox entirely and simply not bothered telling your paying customers?

4 replies

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • May 9, 2025

Hi ​@MM2 I’ve just tested on Firefox 138.0.1 and I didn’t get any error message Deezer worked perfectly fine.
Could you please share a screenshot of the error message that you mentioned.
Thanks

G
Roadie
  • Gavrash
  • Roadie
  • May 27, 2025

Hello. I reopen this thread because I have the same problem. My installation of windows and firefox are brand news. But I can(t figure out why I can use deezer. Any idea?

 

G
G
Guitar Hero
  • GingaPowa
  • Guitar Hero
  • October 14, 2025

Same issue.
I still have the issue with a completely fresh install of the latest Firefox.

 

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • October 19, 2025

​@Gavrash have you reboot your system after the update and checked again?
Thanks 

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