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Why aren't concerts not showing on artists page anymore?

  • 21 February 2024
  • 2 replies
  • 30 views

A while ago the feature of including concerts on artist pages by addig them to songkick.com and being fetched automatically by Deezer worked. Now it’s not working anymore and the Deezer creators dashboard is so rudimentary that I can’t even check if there’s a problem there somehow. Screenshot is from Songkick.

I can’t find the dates on the artist page in the browser or app. It’s just gone. The show has been added on Songkick weeks ago and is displaying on bandcamp for example.

Why has it been removed? Or is it buggy and needs a fix? For us as a small band it’s super important to use this feature. Please fix this :). I’m trying to move so many people from Sp*tify to Deezer but there need to be a lot of fixes before the UX is smooth.

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Best answer by Leonídia.Deezer 21 February 2024, 18:49

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Userlevel 7
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Hello @quintenquist  thanks for your message and sorry to hear that your concert info is not displayed in your artist page.

I have checked and seems that something is missing in the communication from SongKick to us

So the SongKick feed does not provide their MusicBrainz iD in their concert data.

We are reaching out them to provide us this and them all should be up to date in your page.

Hi @Leonídia.Deezer

thank you very much for the quick reply and check. Looking forward to the fix :).

Let's make Deezer better everyday ✌️.

 

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