Answered

Track IDs not displaying correctly


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Over the last few weeks, it has become increasingly difficult to differentiate the different versions of tracks within releases from within this time. For example, a release may contain the extended mix or remixes alongside the radio edit or original. However, whereas each of the versions aside from the original would define the mix such as '(Extended Mix)', '(artist Extended Edit)', '(artist Remix)', all of the versions of tracks are now listed as the track title only. Deezer Support have said that they only receive tracks from distributors or record labels so there is nothing they can do. Meanwhile, all other platforms including Spotify, Apple Music, Tidal, YouTube Music, Amazon Music, Napster, Pandora and others do not have this same problem. Is there anything that can be done? 

 

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Best answer by Yula 20 July 2022, 19:11

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Userlevel 7
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This is a good point, @MTBamba! I will raise it with the catalogue team!

Userlevel 7
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Hey, it was a bug related to this album in particular! 

Thanks for reporting it, it has been fixed now 🙂

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Thanks, Yula! I've seen the album update itself. Unfortunately, this has happened on several other releases from a small number of record labels. Could this bug be fixed? 

Userlevel 7
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Hey there @MTBamba, thanks to your report they were able to find the general bug! 

They have now fixed all the releases where this bug was appearing! 

Userlevel 7
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I have awarded you an appreciation badge to thank you for flagging this bug 💗

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Thank you so much! 😍

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I know you mentioned that the bug has been fixed but the releases from the last two weeks ago aren't updating to display the correct IDs when refreshed like the others did. 😕

Userlevel 7
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Hey @MTBamba

Can you please send me the links of the albums still displaying issues? 

Thanks a lot 

 

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Here are the links to the albums. Most of these releases are from a small number of labels which may be useful to know. 

 

Always Alive Recordings
https://deezer.page.link/mQ3iea4WLFcELC6EA
https://deezer.page.link/2i3gAsifPqvMchQx8

 

Anjunabeats
https://deezer.page.link/6Mxn182rv1rfvXLq9
https://deezer.page.link/18n7oCzUtaRe6YC3A
https://deezer.page.link/Pdu1zsYeotCKrNSK6
https://deezer.page.link/ovPQJsnb6bFgcSxg7

 

Colorize
https://deezer.page.link/hbLGUjBfXoUscdBC8
https://deezer.page.link/fc2RkDgj7mzA5pVD7
https://deezer.page.link/aTZgb5NVCzUWDXHc6

 

CONTROVERSIA
https://deezer.page.link/fy9LvAAN54c9nnh49

 

Darklight Recordings
https://deezer.page.link/qbcwaeLmvimqYkVF8
https://deezer.page.link/19xYxazta86nGLKU7
https://deezer.page.link/8gkJ1zGrapekt4q57

 

Digital Society Recordings
https://deezer.page.link/WhiUKNXBXCqvMEkB9
https://deezer.page.link/ksmhTTPgXZmBMKL3A

 

Elliptical Sun Melodies
https://deezer.page.link/tJ2xQBN6AykjsSHP8
https://deezer.page.link/qoFWz2RoR5HwKGG98
https://deezer.page.link/nM8ip7dZ9aC7YRER9

 

Elliptical Sun Recordings
https://deezer.page.link/gBzTxEev2ALJ2VM89
https://deezer.page.link/SJygk5qEXsKCTHJa7
https://deezer.page.link/Gt7JUqGPv4GEzzsC6

 

Emergent Cities

https://deezer.page.link/97Eitf7mNfZwT3vi6
https://deezer.page.link/ZPZiH76gLTphpoxn7

 

Emergent Shores
https://deezer.page.link/WPxd7sPypPczA2cD8
https://deezer.page.link/GStzDu1TABdSfivb9
https://deezer.page.link/xdRQeZML5fvWSfyJ8

 

Emergent Skies
https://deezer.page.link/AWhLDdt1MqFooQCNA

 

Emergent Textures
https://deezer.page.link/GZ96XqXhcSt1zpYQ7
https://deezer.page.link/CH7ozh9NKuo8LbkL9
https://deezer.page.link/m71UqJ8sGQvUoGb96

 

Enhanced Progressive
https://deezer.page.link/pygy5gryJR7z5e9f6
https://deezer.page.link/aCR8frBvrwHWkR9U9
https://deezer.page.link/26Csf5CvE12weVww6
https://deezer.page.link/7GuhDgLqMJQ5mLzFA

 

Enhanced Recordings
https://deezer.page.link/tuny576f2duos2mT8

 

FSOE Parallels
https://deezer.page.link/YTG8fqGoFfVEFkiA6

 

FSOE UV
https://deezer.page.link/X1nNw9g354MhgBcy9

 

FSOE UV Noir
https://deezer.page.link/16ohTKoeLWiJS2nN8
https://deezer.page.link/Ld3XcfxyhMPeutdVA

 

Heartfeldt Records
https://deezer.page.link/1QXYobs2J4X5z8By5

 

HΞXHIBITION
https://deezer.page.link/DHt6cphy4z5SnX6a6

 

Musical Freedom Records
https://deezer.page.link/5Xuu2vURwTj1bS2C8
https://deezer.page.link/v7RLuDoz5W6AshN78

 

Spinnin' Deep
https://deezer.page.link/vurVZtek6V9Kn2n68

 

Uplay Recordings
https://deezer.page.link/VsoEdWJq6UhPaqjV8
https://deezer.page.link/mtbHtnkb4FoTUwAy7

 

Who's Afraid Of 138?!
https://deezer.page.link/kPqeusBz1nvWNPTr9

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Hey Yula. Is there any update on what's being done to resolve this bug? It seemed to be fixed very quickly for one album yet none of the others as claimed. 

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How interesting. Replies were so fast when false claims about this bug being fixed were being made. However, now that I've proved otherwise, there seems to not even be an acknowledgement. Perhaps I won't be purchasing an annual subscription on August 01 after all if a long-term user such as myself being treated this way is considered acceptable. Just like the support team have been told, do better.

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