Hello,
I have this playlist from a long time and suddenly songs greyed out or blacked out!
can you explain the problem?
![](https://uploads-eu-west-1.insided.com/deezer-en/attachment/a836f047-6449-49b9-a46c-dfd3a14e1260.png)
Hello,
I have this playlist from a long time and suddenly songs greyed out or blacked out!
can you explain the problem?
Hi
They greyed because for some reason is removed from Deezer .
here is link about this
The folder for the album was deleted but now it’s available and when I enter the album it says no internet connection.
what does that mean?
try Reset your WiFi
Signs that your mobile is not connected to the internet include:
Before you do anything else, try resetting your mobile's WiFi:
It didn’t work.
this is so disappointing for me.
Anyways thanks for the suggestions.
Maybe I”ll cancel my subscription.
I have the same issue. Nothing worked. And Deezer team failed to help. Very disappointing, I will be cancelling my subscription and switching to another app.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.