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Question

Smart lists stopped loading

  • July 2, 2026
  • 5 replies
  • 25 views

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5 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • July 3, 2026

Hi ​@SiiNu4 I’ve checked the link on multiple devices without any problem.
Is it working for you now?
Thanks


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  • Author
  • Rising Star
  • July 3, 2026

Nope. I see the left sidebar loading, the top bar with a search field, but just black page in the middle: 

 


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  • Author
  • Rising Star
  • July 23, 2026

Now at least getting an explicit error for all five smart lists.

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • July 26, 2026

I am still not able to reproduce the problem on my side.
Have you cleared cache an/or tried with a different browser?
Does it work in the mobile app? 
Thanks


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  • Author
  • Rising Star
  • August 3, 2026

I do not use a mobile application. Tried on Chrome and Firefox. I assume that given the page does show an error, you could check logs on your side. Curiously, previews do show up with specific album covers and artists, so it doesn’t seem like the lists aren’t generated. Every few days I’m checking them, and different smart lists don’t work; sometimes all of them, sometimes only some.