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Guitar Hero
January 17, 2018
Answered

Repetitive "Shuffle my music" // keeps playing the same songs

  • January 17, 2018
  • 159 replies
  • 10156 views
I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist.
So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?
Best answer by Pia.Deezer

Hi @timh we are very sorry that the “Shuffle my Music” feature algorithm is not perfect yet. I can assure you that the feedback has been passed on to the product team several times. They had to focus on other features but I just asked for you again and will let you know as soon as have more info.

In the meantime, I highly recommend that you simply shuffle your favourites, listen to your Flow, listen to the new playlist Top 2019 :wink: or shuffle your own playlists on other days for more variety. 

159 replies

Guitar Hero
December 27, 2017
I love the idea of a function such as "Shuffle my Music" but both on my Android and on the web client it keeps on shuffling the same 50 songs, day in and day out.
Is it just me?
How do I refresh it?
And why do you limit it to 50 songs?
Ana.
Ultimate Superstar
Ultimate Superstar
December 28, 2017
Hi @Fabio.Martinelli the 50 songs limit is a technical decision from our developers, but the songs shouldn't be the same. I've tested here on mine and on your accounts and got different songs every time. Could you try maybe clearing the cache and updating the app to see if it helps?
Guitar Hero
December 29, 2017
Hey @Ana. , always quick and to the point, thanks. I tried again and, while some of the songs did change, I still notice that 80% or more keep on showing up, also after cleaning the cache. For some reason Deezer seems prone to suggest some songs and not others (same problem I noticed in Flow).
I even enabled the 4G usage because I thought it was maybe looking for cached music not to waste traffic but that did not seem to have changed anything.
I'll post a new comment if I notice some change and please let me know if any of your developers has any suggestion.
Grazie and ciao. 🙂
Anja
Deezer Staff
Deezer Staff
January 5, 2018
Hi @Fabio.Martinelli, that's strange. As mentioned we weren't able to reproduce the issue. Have you tried to change the order of the tracks in the playlist before casting? Just to test if that changes anything 🙂
Ana.
Ultimate Superstar
Ultimate Superstar
January 19, 2018
Hi there, the "Shuffle My Music" takes songs from your playlists and favorites albums, not from your artists, so if you'd like to see more songs from an artist, like more albums by them 😉

If you feel that you're getting too much of the same, try cleaning the cache and that should help too 😎
Guitar Hero
January 22, 2018
"Shuffle My Music" is a joke. It plays only very small subset of my favourite albums. It also plays songs from albums I have removed from my favourites (and no, I don't have those songs in any of my playlists nor have I liked them).

And why on earth would cleaning the cache have anything to do with this? Same songs and albums are chosen on mobile and both of my 2 computers.
Guitar Hero
January 23, 2018
well @Ana. thanks for some info. i find it ridiculous that i now have to go through all of my favourite artists and click favourite on every single one of their albums, but hopefully that will lead to better shuffle playlists
Anja
Deezer Staff
Deezer Staff
January 24, 2018
well @Ana. thanks for some info. i find it ridiculous that i now have to go through all of my favourite artists and click favourite on every single one of their albums, but hopefully that will lead to better shuffle playlists

That's actually a great feedback! Would you like to create a topic in our ideas forum for that? We'll pass this feedback on to our team regularly 🙂
Anja
Deezer Staff
Deezer Staff
January 24, 2018
"Shuffle My Music" is a joke. It plays only very small subset of my favourite albums. It also plays songs from albums I have removed from my favourites (and no, I don't have those songs in any of my playlists nor have I liked them).

And why on earth would cleaning the cache have anything to do with this? Same songs and albums are chosen on mobile and both of my 2 computers.


that's strange. I haven't noticed that. Would you mind deleting your smart cache and restarting the app? does that help?
Guitar Hero
February 2, 2018
shuffle mode needs sorting out on this app because ive got over 2000 songs and it only shuffles so many and plays them again need to sort it out so ot plays all my somgs on shuffle