Hitmaker

Answered

No gapless play on Hi-fi for Windows users

Forum|Forum|5 years ago
September 1, 2021
47 replies
1929 views

I pay for Hi-Fi and am using Windows 10. I can’t listen to a long piece of music without silence injected right in the middle of a song. That is a deal breaker for me, especially since I see that a year ago this question was addressed and dismissed as something being introduced slowly, first for iPhone users. A year later, and there is still no gapless play at your most expensive service. Windows users are 75% of the market. I can’t understand what you don’t understand about the business potential of your service. This service could be my go-to library for all listening in my house. It’s a thousands-album library that, if you could design it properly, be listened to in any way my imagination could devise.

I could list a dozen problems with Deezer for Windows browser and desktop, but you’d have to pay me to be that useful to you. I’m out. I’ll check out Tidal, I guess. I think that’s the only other Hi-Fi service.

Maybe, if this could get back to an administrator, they could put me on an email list to contact when gapless play is enabled. If that happens, I would be glad to resume my subscription.

Best answer by dgoorevitch

Gapless for desktop has started being developed since the end of last year @dgoorevitch but we've had some delays because we realised the desktop app at that moment wasn't totally ready for it. So we updated the framework we used for the app in the following months into 2021 and have then picked up gapless again. Development has been ongoing, there's no need to worry about being added to the roadmap, for example.

So our teams are confident this can be a reality by the end of this year, together with crossfade - if everything goes as planned, right.

This is the most transparent and genuine response I can give to you, plain simple. The gapless feature is a must for me too, personally. And I'm crazy about the desktop app, so I've been following this quite closely here at Deezer. I've got my fingers crossed, so I can't ask you to check this with us by subscribing to a topic or checking the community homepage :relaxed:

PLEASE don’t allow crossfade and if you do, please make it optional. Crossfade would be poison to opera fans.

The good news is that there is a workaround, which should have been in the “answer” (which was a dismissal, not an answer). Install Bluestacks, open it and open Play Store. Install Deezer. Now you can have the Android version inside Windows and you can listen to opera (or other long pieces divided into many tracks) without gaps. For settings you can’t find in the program, install Hidden Settings from Google Play too.

Show previous replies

Yula

Deezer Staff

Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first.

Thank you so much for your patience.

(She/her) add your pronouns to your signature!

dgoorevitchAuthor

Hitmaker

Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first.

Thank you so much for your patience.

This was promised by the end of last year.

It’s still impossible to listen to opera. Arias, music, quartets, all of it… cut off in mid-sentence.

Lorenzo Monti

Guitar Hero

I think Premium users deserve gapless playback too. Spotify offers gapless playback to free users! @Rudi please report this request to developers. They have to put more effort in fixing this and other glitches (for example the app stops responding to mouse clicks after exiting screensaver mode). I’m moving to Spotify in a few months, unless they do their work in providing a decent desktop app.

N

noco

Guitar Hero

I would appreciate gapless, too.

dgoorevitchAuthor

Hitmaker

This is marked as answered but it has in fact been dismissed as an irrelevant request.

I was promised gapless play before the end of 2021.

Having more important considerations means the request is unimportant and dismissable.

Classical music is the most expensive to buy. We need gapless play.

When will gapless play, as promised by the end of 2021 be available?

T

three_sixxes

Roadie

Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first.

Thank you so much for your patience.

Hey Yula. Deezer users have been asking for gapless streaming on desktop app FOR YEARS, yet such basic feature (that Spotify monster gives for free) cannot be offered to paying subscribers. This is why I don’t understand why this has been moved lower in the priority tiers. I mean, seriously, it is basic requirement to fully enjoy music, and Deezer is still missing that on the desktop app… This sucks :disappointed:

W

WalterS

Guitar Hero

Yeah, it really sucks that this is still not implemented for Windows app users. How come mobile and iOS users are somehow more important, Deezer?

T

three_sixxes

Roadie

Yeah, it really sucks that this is still not implemented for Windows app users. How come mobile and iOS users are somehow more important, Deezer?

I mean, these are normally the same people. I enjoy listening on Android but at home I want to use the desktop app with same features. It’s not too much to ask, is it?