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Main page of Deezer XBOX app is broken, nothing is shown.

  • 2 October 2020
  • 6 replies
  • 27 views

Userlevel 2
Badge +1

Hello!

The main page after launching the app shows nothing, it’s completely blank :\


6 replies

Userlevel 7
Badge +7

Thanks for lettting us know @Fahmi B Mukbil 

Have you tried reinstalling the app and restarting the console?

Userlevel 2
Badge +1

Thanks for lettting us know @Fahmi B Mukbil 

Have you tried reinstalling the app and restarting the console?

 

Yes I have, still blank :(

Userlevel 7
Badge +7

Sorry to hear that @Fahmi B Mukbil but we'll dig a bit deeper!

So that I can pass a full report to our devs, could you please tell me more about your Xbox system and Deezer app versions?

Userlevel 2
Badge +1

Sure!

Deezer app version 4.2.32.70

XBOX One original, system version 10.0.200921-1330

Userlevel 7
Badge +7

Passed all to our devs @Fahmi B Mukbil they'll be investigating this straight away. Please keep me posted as well, if you notice any differences :thumbsup_tone2:

One year later, I am having this same issue. Version 4.2.65.70.

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