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Fahmi B Mukbil
Rising Star
Rising Star
Oct 2, 2020 8:25 AM UTC

Main page of Deezer XBOX app is broken, nothing is shown.

Hello!

The main page after launching the app shows nothing, it’s completely blank :\

6 replies

Rudi
Ultimate Superstar
Ultimate Superstar
Oct 3, 2020 4:08 PM UTC

Thanks for lettting us know @Fahmi B Mukbil 

Have you tried reinstalling the app and restarting the console?

Fahmi B Mukbil
Rising Star
Rising Star
Oct 6, 2020 6:12 PM UTC

Thanks for lettting us know @Fahmi B Mukbil 

Have you tried reinstalling the app and restarting the console?

 

Yes I have, still blank :(

Rudi
Ultimate Superstar
Ultimate Superstar
Oct 7, 2020 3:16 PM UTC

Sorry to hear that @Fahmi B Mukbil but we'll dig a bit deeper!

So that I can pass a full report to our devs, could you please tell me more about your Xbox system and Deezer app versions?

Fahmi B Mukbil
Rising Star
Rising Star
Oct 7, 2020 9:40 PM UTC

Sure!

Deezer app version 4.2.32.70

XBOX One original, system version 10.0.200921-1330

Rudi
Ultimate Superstar
Ultimate Superstar
Oct 8, 2020 12:10 PM UTC

Passed all to our devs @Fahmi B Mukbil they'll be investigating this straight away. Please keep me posted as well, if you notice any differences :thumbsup_tone2:

Roadie
Sep 7, 2022 10:04 PM UTC

One year later, I am having this same issue. Version 4.2.65.70.