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How many years are we going to wait to fix Shuffle that is repetitive?

  • 5 December 2023
  • 5 replies
  • 80 views
K
Rank
Userlevel 1

I repeat the question When poor Shuffle is going to be fixed ? My two friends already dumped Deezer (switched to Spotify) because of it & asks me to do the same each time they hear how my Deezer Shuffle (not) works.

it’s been years now.. o am getting tired of it.. especially knowing Deezer is expensive too!  That’s sad  I am not getting what I payed for. 
That is also sad I have more than 2000 songs but I am allowed to listen only 50 of it cause shuffle works terrible ..

I'm just warning you Deezer You keep ignoring us, we keep leaving you. 

5 replies

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @Karolina Charylo sorry to hear you're dealing with this.

To better understand the issue with songs repeating on shuffle, could you give me more details? Additionally, could you let me know:

• What kind of device are you using? (Brand and model)

• Which operating system is on your device? (Android, iOS, Windows, or Mac)

• If you're using our app, do you know which version of Deezer is installed?

Have you tried anything to fix it yet? Thanks for your help!

BigFKahuna
Rank
Userlevel 4
Badge +3

One of the reasons I left Apple Music a few years ago is because I thought their “shuffle” was ineffective as I seemed to hear many of the same tunes repeatedly. I have seen this same complaint about other services as well. Currently I feel my most played playlist seems to be rather random, but it has over 6000 tracks. It would be interesting to know how the shuffle feature actually works, and how our own perceptions affect what we think we are hearing. Would it be difficult to add a feature that does not allow the same track to be played within a specified time frame?

BigFKahuna
S
Rank
Userlevel 2
Badge

@Karolina Charylo : Maybe a little late, but I am working on a small website to try improving shuffle and flow on deezer. If your 2000+ songs are in  your favorite tracks and albums, you should give it a shot. It will make a reverse sorted (and a little shuffled) playlist of your favorites tracks and albums.

 

The website is https://42stats.fr . As a bonus, you will get listen stats :) Hopefully, it helps.

K
Rank
Userlevel 1

Hi again,

I need to apologize everyone & would like to close the topic about shuffle not working. I now admit it was my fault Deezer didn’t work properly. 
I find out that on one of my devices Deezer wasn’t updated, After updating iPod shuffle songs works great. 

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @Karolina Charylo, thank you for letting us know. Everything is now okay.

If you need help in the future, please don't hesitate to contact us again.

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