[FEEDBACK] What do you think of "Flow"?

It happened 21.10. approximately between 13,30-14,00 

Version 6.2.37.59

Thanks @Placido09, our devs are looking into the logs on that day and will let me know what went wrong.
Thanks for your patience

As discussed here it seems like Flow is generally “broken”. It favors the users’ favorites “maxed out”, so that one has to listen to the same songs over-and-over again with virtually no change in the playlist whatsoever. Also, it seems to ignore “I don’t like this style of music” tendencies or “don’t suggest this song” anyway.

I loved Flow-like features on other services, but I don’t use Flow on Deezer any longer as it doesn’t provide me with any variety, it’s more like one of those advertisement-financed radio stations that play the same 12 songs exclusively all through the day.

Enough of the rambling, since so many users are happy with their Flow experience, I assume the function is either broken for SOME or some software change recently has made it collapse on itself. Hoping for better times.

I agree that it plays favorited songs way too much. Regarding new/discovery music, it also plays the same ones of those over and over. I really wish it would play way more non-favorited songs from favorited artists. What’s the point in even choosing favorite artists if they are never played in Flow?

New user here, seems like this thread is still active, so I’ll post here. 

I brought in my favorites from a competitor, they do show in Deezer, 3068 tracks total; with double digit quantities each for playlist, albums and artists. Not a single track is non-English. I’m in the US, and do have my Country set as such. 

I believe the sound quality is better than the service I left, that’s great. But, I’ve got two complaints so far. First, flow seems to play the same 2-3 dozen songs, most are favorites with a few others. The other issue is the large quantity of non-English songs playing. I get a few in flow, and numerous in the daily selections.

If I have over 3000 songs, zero being non-English, why does Deezer think I want non-English songs? It also has suggested genres that I have zero favorites from. Is Deezer not using the favorite list that was imported? 

I’m hoping this gets cleaned up somehow. To be honest, it’s enough for me to move on to a different provider if not. Especially considering Deezer is more expensive than the former provider for my situation. I only need two users. Paying the family rate for two users is more than others offer for two users. 

Edit to add… I see other similar complaints going back years. Seems like this is not something Deezer is able or willing to resolve?

Well, there’s a response by Jaime about one specific problem a user reported on this thread - ending with “will let you know once it’s resolved”.

Since that “let you know” does not seem to have happened over three months, to me it looks like Flow is broken “by design” and there is nothing Deezer really can do about it (if there was, there would be a better response than “switch it off and on again” - read, uninstall app, clear cache, reinstall).

Apologies for simply repeating myself here, but I’d consider “Flow” a hopeless case and simply use the other features (e.g. the music and podcast catalogue Deezer offers) :-)

Thanks for the reply. No worries about repeating yourself. 

To give credit where credit is due: The sound quality of Deezer is superior to some (not all) other services and importing of favorites is an easier process compared to some. However, other services seem to have a better interface and do a better job of suggesting new (or new to me) music. 

As of this moment, I don’t think Deezer is the right service for me. Not when I see them continue to say they are working on complaints people have had for years. It’s a shame. 

So far I'm a bit disappointed with Flow to be honest. It seems to only play music from either the rock or rap/hiphop genre for me. The last week or so it's been pretty much all rap. Before that it was pretty much all rock.

The genre does change if I select a different mood but personally I just want to start flow and have it serve me a variety of music (genres) because most days I'm not looking for a particular mood but rather just want a random selection of music.

I'll give it a bit longer but honestly if it doesn't start getting better in the next few weeks I'm going to cancel my subscription since flow was pretty much the whole reason I signed up in the first place.

Not happy at all. Second year subscriber here, Flow went straight to hell when I liked two country artists. Now that’s 90% of the content in my Flow. 123 artists and five genres, and Flow decides to focus extensively on Country.

Flow seldom plays other tracks from favorite artists, just those that I’ve favorited.

Despite the request to not play track or artist again, it will inevitably mysteriously reappear further down the playlist.

Changing mood is too restrictive. I ‘m never in just one mood, but I’d sure like to let you know to play less of #artist or #genre (like #Country or #Vince Gill!)

Please make Bluegrass a separate category from Country so that I can actually listen to some tracks without the torture of country music haunting me further. They are not the same.

Why have I never, ever gotten any notifications for anything but New Country?

Stop pushing YOUR genre on me, when I’ve done everything I can to tell you this isn’t what I want to listen to.

I was so pleased the first year, hearing new artists and a good mix from my favorites. You knew me and my tastes better than Spotify and it was impressive. No idea what happened, but the change was sudden and significant.

One more bit, for trying to understand how this works. If I skip a song, and skip it every time its played, and skip another artist with similar style every time it’s played, does Deezer pay attention to this? It seems like that would be a big help in tuning what a subscriber likes, but I’m not seeing it, and these days I skip about 9 songs in 10 when listening to Flow.