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[FEEDBACK] What do you think of "Flow"?



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Userlevel 7
Badge +17

I enjoy Flow, but my biggest challenge with it is the same that I have with other streaming services playing a personalized mix for me. And that is that I listen to such a wide variety of music, that any personalized mix is bound to vary greatly in genre and mood.
 

So I can go from an absolute banger from PA Sports to mellow piano from Riopy, and that’s usually not what I’m looking for. I’m usually feeling like one or the other.
 

So I tend to find myself playing music based on an artist or a genre rather than using Flow. 
 

I feel like I get the same discovery benefits from just playing Latin music, for example, on deezer that I would with Flow. Deezer still introduces songs and artists via this method that I haven’t heard before, or at least not recently.

 

Overall, I’m fairly pleased with the user interface and experience with deezer, I would just love to have personal playlist support through Alexa and some type of Spotify Connect-style control.

Userlevel 4
Badge +1

I enjoy Flow, but my biggest challenge with it is the same that I have with other streaming services playing a personalized mix for me. And that is that I listen to such a wide variety of music, that any personalized mix is bound to vary greatly in genre and mood.
 

So I can go from an absolute banger from PA Sports to mellow piano from Riopy, and that’s usually not what I’m looking for. I’m usually feeling like one or the other.
 

So I tend to find myself playing music based on an artist or a genre rather than using Flow.

 

I’m getting very good results from the daily mixes. In effect, they automatically group my music tastes into five coherent groups - and offer new tracks too. Plus I see the list in advance and can edit it - e.g. removing the songs I know I don’t like, or the ones I have heard too many times. It’s something that works really well, and not all services have. A killer feature, I think. If you have the time to edit the playlist, it can be a music discovery playlist, or “the best of”, even without sliders to customize it.

So the only reason I’d use Flow instead is like zero effort radio, e.g. when I’m in the kitchen, and can only skip the tracks occasionally. But even then I’d like to have control over the styles - e.g. some genres can be inappropriate to play out loud. So maybe the better way to use Flow would be to offer shorter daily mixes as a starting point - e.g. 20 tracks, then follow up with Flow based on the tracks you did listen to.

Userlevel 7
Badge +14
Late for the party but still 😉

When I started to use FLOW over 2 years ago I was amazed! I loved it. At the beginning I got suggestions for things I didn't know, listened to favorite and even felt like I'm in time capsule while Deezer throw some good oldies I used to listen to. However after a while things changed. My favorite thrown at me too often and songs I used to love got boring. Moreover, FLIW didn't suggest anything I didn't know. Even songs that were played in the first time were songs I knew already. FLOW is a great option to use when I'm not sure what I would like to listen to, but it should be better. Suggest more new songs and play an extensive songs from our favorite and not only 50-100 out of 800.

Thx.
Userlevel 3
As many stated here already it's mainly the really limited track selection of the algorithm that makes Flow seem so bad.
I maint hear songs there that I already have liked or are so popular that everybody knows them.

What would be an great addition is a bunch of rather unknown artists who could truly suprise the listener for ones. You could do so over the related artists and maybe choose some from the same genre but below 100 followers.

Greatings

Tom
Flow choices seem to stay stale with no way of dismissing a flow selection. You end up with the same 5 flow playlists for eternity with barely minimal switching up over time. Would be useful to have the ability to dismiss a flow queue and refresh for another one.
Also, random songs that show up despite never having listened to the genre.
Userlevel 7
Badge +10

oh @hpguru bore off.  If you’re now “not bored listening to hard dance music” on Spotify whilst having fun with yourself in one of your many spa’s - then why keep coming on here with negative comments to Deezer?  You were it’s champion for so long but because you abused your position of being Legend you now bad mouth / be negative against Deezer at every opportunity - it’s really hypocritical (and any other forums you go on I’m sure will be weary of trusting you with privilaged information).

 

You know quite well how much Deezer are putting into the progress of their product yet you continue to be negative on a personal level because you lost your Legend status.

 

Just go and enjoy your dance music on Spotify - have fun on their forums because if you’ve nothing nice to say then don’t say anything at all.

 

Userlevel 7
Badge +14

@hpguru  You are totally missing the point here . No one removed you from the Legends program because you said what you think . We all have opinions . Hell , I said numerus times my negative opinions on things related to deezer in this forum, HOWEVER , I didn’t do it the way you did it . More than that , Legends get perks and direct connection to deezer for  a reason . To be part of the Legends program you need to qualify some requirements but you abused some of them so you have been removed . Also , please stop mention Rudi here . It is not fair you keep mentioning someone is not part of Deezer anymore . It’s not fair to him and it’s a basic dignity .

Userlevel 7
Badge +14

@hpguru  You are totally missing the point here . No one removed you from the Legends program because you said what you think . We all have opinions . Hell , I said numerus times my negative opinions on things related to deezer in this forum, HOWEVER , I didn’t do it the way you did it . More than that , Legends get perks and direct connection to deezer for  a reason . To be part of the Legends program you need to qualify some requirements but you abused some of them so you have been removed . Also , please stop mention Rudi here . It is not fair you keep mentioning someone is not part of Deezer anymore . It’s not fair to him and it’s a basic dignity .

Person I am not allowed to mention said to me I can mention receiving Deezer for free.

I asked him directly. And he allowed it.

He just said that I also mention I do something for it, like social media posting. Which you do here for free to get your Deezer free of your decision. I didn’t do anything else, if complaints are not counted. Like you said you complained too about bugs, and the funny thing is no one did a thing to fix them fast enough. This is why I decided for me that was enough and I left.

I said it on forums straight because I had enough. After that they removed legends, because of bad mouth. They can do that, they had a right, and many other canceled as well in queue.

Then when I actually said it, it was not okay. Perhaps people joined the train.

I do not care anymore. LIke I said wouldn't use Deezer as my main player even for free.

It is too buggy and does not work if you listen underground music, it plays charts on mixes.

“as a Legend your were given a privilaged status which means your opinions need to be considered before being expressed - it’s about being professional.”

Basically work life. We do what they say to us. Do not be a part of a problem. Too many lambs here pretending they enjoy their work, when in reality they’d do anything but work any time of a day.

Enjoy Deezer!!

Not true ! 

Deezer never ever told me how to act , feel , or what to say . That’s total nonsense . I’m not pretending I enjoy Deezer , I really do enjoy deezer . I’m a customer since 2016 and back than I didn’t get any perks . Dude , it’s a waste of energy . Just continue with your life . 

 

Userlevel 7
Badge +14

@Kevin Deezer

Wow, so now I'm being threatened with deactivating my account. Very unprofessional behavior, gotta give it to you.

But you do know that using Deezer apps, and the forum are two seperate things? 

You basically have no right to deactivate my Deezer account.

But continue to anger customers with this threatening attitude, and you will keep loosing them.

Instead of censoring my and @hpguru posts and continuesly arguing here in the forums, why don't you guys go ahead and fix your apps? What's the point of trying to discredit and insult one of your Ex Legends, who did free work on Deezers behalf?

Regarding the Deezer Legends program. Here is what I think about Legends users:

[Image deleted]

 

It’s funny you know . 

Deezer can deactivate your COMMUNITY account if you are not following the community rules . It’s not something that deezer invented and they should do it if it happens as we all want a respectful and nice place to spend our time in  . Moreover please do not assume things you don’t know are true.

My ideas on the Flow problems (and how to improve the service)

  • Most probably the real product problem is the choice of product metrics valuing total listens more than user retention when introducing recommendation changes.
  • I believe people generally don't generally care about new music and listen to the most catchy popular tunes they know, probably we can say the same even about Deezer users. Music just finds them this way or another (mostly through heavy marketing). Other people are more new music-hungry though. They subscribe to musical topics on FB, Reddit, etc., go through reviews and new album releases, use the discovery services such as Flow. Hence the music choice of the latter is more consistent with their own musical taste and more conscious. You can separate "discovery indifferent" users from the "discovery oriented" ones by the fact (or frequency) of Flow usage and value the listen events of the latter users higher when training the Flow algorithm.
  • Flow makes a playlist ignoring the idea of song sequence, e.g. a slow tender song can be followed by an angry crust punk track. I can see two product options for fixing that, each one needs a feature for guessing the tempo of a track (which is easy). Also the predominance of major or minor can be detected more or less easily. So Flow can either enforce the next song to not be completely different on both scales from the previous one or have a (killer) feature to set the approximate tempo and tonality for the whole playlist. The next feature to implement is global shortcuts for altering those.
  • My personal experience tells me that sometimes I want more or less recent music but sometimes I want a blast from the past. With "recent music" mean there were rather short 1-3 month periods when I generally explored genres of avantgarde black metal or early trip hop or Russian rap or just found a super-cool artist who dominated my playlist for a couple of weeks. It would be super-nice to have an option to mix two sources of recommendations: one calculated on the most broad time window technically possible, and the other one calculated on the last week or two. Depending on the recommending mechanism the mixing and filtering of the two sources can be done on server or on client
  • Probably Flow needs time to "get" my taste. I don't have that much time to listen through so a cool option would be to train it by hand. Let the Flow make a playlist for me - most probably I know 80% of the tunes there despite I do not have them in my history. Let me throw the songs I don't want to hear out of the playlist. This way I would be able to get a more or less good playlist in 5 minutes not in 3 hours of listening and clicking NEXT all the time
  • I guess Last.fm integration might be good for the Flow to make a heap of data to train on. Song identification can be a problem here though
Userlevel 2

In my opinion Flow doesn’t play enough of my non-favorited tracks from my favorite artists. It does play my favorite artists, but it’s almost always from my favorite tracks. I want more of my favorite artists, but the tracks I haven’t favorited!

Userlevel 2
it has very bad experience all it does is it recommend previously liked tracks and repeat it over and over that is about 90% of what flow is and the other 10% it recommends different geners of music all on one queue which is very annoying

It would be great if songs could be added to the queue while playing Flow.

Hope these images help understanding the idea:
 

 

Userlevel 7
Badge +7
thanks for the feedback Everyone, just to let you know that Android users can now block artists on Deezer! Please update your app to the 6.0.5.271 version!

To block an artist you need to open their page on Deezer and go to the 3 dots on the top.
Userlevel 7
Badge +2
Hi @Mirtma you're right, Flow learns from what you listen to and have added as favorite to your library to then create "the best mix" based on your music taste. Flow should recommend you new songs, genres or artists based on what you have actively told it you like/dislike, but it's constantly learning and needs you to keep adding to your favorites.

Perhaps you should try the "Discover" playlist within Flow, as it will bring you new music you haven’t heard before that we think you’ll love 😉.
Userlevel 1
Badge

What bothers me most is that it plays too much of my songs marked as favorites. For that I can play just that. Flow should learn from genres, authors that I listen. And then play something similar. Maybe it would be good to have some settings, like: check if you would like that flow play your favorite songs, check if you want to hear only songs that you haven't played yet ... I know, that perhaps most of listeners like only to hear songs that they already now. I would like to find what I've been missing. What is good out there (in my taste) but haven't heard it.

Thank you for asking. Hope to see some changes.

Maybe a slider in the settings to choose the ratio favourite - new songs. For example: if you want 30% of all songs in Flow to be your favourites and 70% new discoveries, move the slider to 30%.

Userlevel 3
Badge

What problems does Flow have?
1. Track-based Flow is not working correctly
For example, I choose a track in genre house, but already on track 4 Deezer can offer me a ballad or jazz, I think a genre-based Flow should keep the axis of the main genre and only slightly deviate from the given reference. It can be done, by creating blocks and matching styles that sound close to each other

For example Ibiza House is:
- Groove house
- Funky house
- Jackin House
- Tech House
- Tribal House
These genres usually sound close, and if user choose Tech House, Deezer offer genres near whith him

2. Flow constantly changes mood
Pop -> House -> Techno -> Drum & Bass
Now Flow, look like a circus performance, when each track is a new genre, different energy, different sound, maybe this kind of Flow sounds exciting, I agree, but there are situations when we need a smoother Flow
My suggestion: In the current Flow, you can add a function:
"Follow this mood", if I liked an Indie track, then if I click to "Follow this mood", all next 100 tracks will be Indie or close subgenres

3. Also be done so that users can make their own flows.
Imagine a user can create
Pop Flow
Tech House Flow
Trance Progressive Flow
Trance Flow

I also think that Flow should work with subgenres.

For example, we have Trance Flow, and this is such a Flow where the listener will listen to all subgenres
Trance Progressive
Trance Uplifting
Vocal trance
Tech trance
Schranz

But the user can create more accurate Flow, for example:
I only want Flow
- Deep house
- Future house
and nothing else, for it we need deep inegration to subgenres and connections between them

 

  1. I also do not like that Flow plays tracks from my library, if I want to listen my library, I have a separate favorites playlist for this, so I would remove this feature or make it possible to disable this behavior

 

  1. I also think that your genre and subgenre maps are not very well configured, I think they require more detailed tuning, if you want I can help you with this, it is noticeable how Flow offers tracks does not understand how to keep the sound. He often confuses House Progressive with Trance Progressive, and so on, or after the sound of Ibiza house, he may suggest Disco House, which is not at all true.

 

Think of Flow as a DJ playing a mix, a DJ would not play tracks that don't fit together in sound, energy, or genre compatibility.

 

Best,

Pavel

Userlevel 1

I, like many others, love many genres of music. And I have likes/playlists reflecting that. But Flow just mindlessly plays all genres I like - and THAT DOESN’T WORK, as any DJ will tell you. Even YT know better and serves up similar tracks in genre/feel.

Give us an option to select genre of flow music please.

Userlevel 7
Badge +8

As far as I know, the six shown genres depend on your recent listening history, so you should maybe play some artists and albums from the genres you want to see there.

Userlevel 3
Mostly positive!
I love the daily and weekly playlists. I think they're the best recommendations I have tried so far (Google Music, Spotify, Tidal).
I wish the general 'Flow' didn't feature as much music that seems to be just popular and instead more of my personal tastes.
Userlevel 1

Flow, for me, is the reason i like Deezer over other streaming apps... Tried others, but was always missing the "comfort" of Flow... The new feature added recently is looking rather mwoah....  

Userlevel 7
Badge +7

Thanks @BigFKahuna we’ve gathered all the feedback from users and our devs are discussing future improvements for Flow.
In the meantime, I’ve heard from other users that “Mixes inspired by” is working really well as an alternative to Flow; very accurate and with less repeats.
Thanks 

Userlevel 2

Flow is decent. However, when you listen to a wide variety of genres, the playlist can get weird. Listening to a soft indie track and then the next song a black metal track doesn’t “flow” well. I think it should be fine if the main Flow playlist has a mix of everything you listen to, but the “a mix for you” ones should be more similar and each should be a little different. For example, if you were serving up “mix for you” playlists to me, it would make sense for one to be all indie rock or similar tracks, one to be hip hop, one to be slower r&b, and one to be black metal tracks. It makes more sense to me to be in a playlist of like songs, then if I want to switch genres I can go to a different “mix for you”.

Userlevel 7
Badge +3

I was also at first disappointed with the recommendations, but you need to learn Flow.  Play play play, everything you love and give hearts to your favorite songs and playlists and albums, add as many of your favorite artists and play play play and ban artists you don't like and Flow will soon catch your note.  I am very satisfied.  But you have to make friends and devote time to it.

Userlevel 7
Badge +6

oh @hpguru bore off.  If you’re now “not bored listening to hard dance music” on Spotify whilst having fun with yourself in one of your many spa’s - then why keep coming on here with negative comments to Deezer?  You were it’s champion for so long but because you abused your position of being Legend you now bad mouth / be negative against Deezer at every opportunity - it’s really hypocritical (and any other forums you go on I’m sure will be weary of trusting you with privilaged information).

 

You know quite well how much Deezer are putting into the progress of their product yet you continue to be negative on a personal level because you lost your Legend status.

 

Just go and enjoy your dance music on Spotify - have fun on their forums because if you’ve nothing nice to say then don’t say anything at all.

 

Abused Legends Program?

Do you mean one can not have opinion? You yourself use Spotify Premium daily, so what’s the problem? I just tell it now publicly, and you are with Rudi (no more works for Deezer) against me. Well. Keep entertaining me. I still do lots of spa, and listen Spotify here, just like you do daily. You’ve listened Spotify based on Discord each day when we talked on Discord with managers and legends. So you mean you can listen Spotify as much as you want all the time and for me it’s a crime?

Well, I only need ONE app to listen music.

I have no need to have Deezer, and I can say you this, my Deezer is canceled and Family will end at the end of this year. I can’t delete my account just yet, as my family wants to use it to the end from my free Hifi pool. Obviously no one will renew it me for free, as Ryudi even removed me from Legends, because “I had bad mouth”. I mean it’s f****** hilarious, one can not have opinion about dissatisfaction. I was for a year looking if it gets better, and it didn’t for my needs.

So I decided do you and stream my music on Spotify mainly. Because I only need one. It’s sad that you and Deezer left manager was unhappy with that. I just used my freedom.

Just because you are Legends? You have no opinion?

Also I was glad in the end to end this program, it’s just too much free work for Deezer, I don’t have time to spend hours and hours chatting about it or sending Feedback to managers who do nothing about it. Or at least the development takes time. When let’s say FLOW update is nice, it does not solve my problem, that I want to discover music on Deezer. It plays my hit list instead.

This way I have right to discover it on Spotify if that works better :)

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