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[FEEDBACK] What do you think of "Flow"?



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My post from a few days ago, with a bit more detail than the rant above.

 

https://en.deezercommunity.com/features-feedback-44/customizing-or-eliminating-genre-heavy-flow-artists-is-deezer-pushing-country-music-too-much-72059

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Great piece of feedback @GillyAus I've moved it here so that it can be picked up from the same thread - it's easier to track it too :wink:

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Actually there is a major shortcoming of Flow. It does seem to really favour particular artists and songs. I ALWAYS get some version of Mayonnaise by Smashing Pumpkins (no idea why that song cuz I don’t really like it compared to many other Pumpkins songs), and a Nine Inch Nails song (makes a bit more sense).

I have a theory as to why Flow might degrade over time. I am almost certain that recently played (non-favourite, non-playlist) songs influence Flow recommendations. I became aware of this as mentioned in another thread that a song I played many times repeatedly suddenly was in my Flow which didn’t make sense. Also when someone else had hijacked my account they were playing a French pop playlist and I started getting recommendations from that playlist (also not in favourites or my library).

So, this being the case, it seems likely that Flow is self-reinforcing, in that whatever it plays then influences the next Flow and on and on until it’s cementing I correct recommendations.

That’s a theory anyway. As mentioned in an Idea, recently played music should not influence Flow unless it’s in your library. 

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Also I keep getting these bloody awful cheesy synthesised classical tunes which makes absolutely no sense. Surely no one listens to them, and I can’t comprehend why Flow keeps recommending them.

 

Recently, the Flow algorithm just changed, and now every other song is something I'd NEVER listen to, it's just soooo far from everything I've liked or listened to, ever. Basically, it rendered Flow useless to me, as I need to go back to Deezer every 4 minutes (ie. after each track).
Previously, I had no such issue, it was working as it would need to work.

Anybody else experienced something like this?
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Hey@LerinaH92

Thanks for the suggestions and input. We'll be passing this to our Flow teams 😉 in the meantime, please check our ideas forum for related feedback so that you can vote and support them!

Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!

Flow should contain new music of a similar genre so you get to constantly update your music. Flow and discover should be one in the same thing and it shouldn't contain songs that you have liked.

 

Userlevel 1

I agree with the main criticism of Flow - it simply relies way, way too heavily on favourites. It should be scaled back to the point where perhaps 1 in 10 tracks comes from favourites and the rest is all new stuff.

 

Perhaps the main issue is that Flow is trying to be too many things to too many people, and disappointing everyone thanks to impossible expectations. Deezer should just create a 'New Flow’ that is exclusively new music with zero favourites, and then the regular flow would be less of an issue with how favourites are weighted.

 

Flow is also doing something with regional popular tracks being accounted for, and that is a disaster imo. As a South African I'm being inundated with Afrikaans and Xhosa music that has zero relevance to my tastes, and no matter how quickly I skip tracks or how many artists I add to my Do Not Recommend list, they keep appearing. A user's listening habits should determine their recommendations, not where they live. I haven't had this issue with Spotify, Apple Music, YouTube Music or Play Music.

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Hi there @billiecodes

Thank you for the feedback, we'll pass it on to our Flow teams 👍🏼
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Thanks for reporting this @Afonkin Yuriy I'll be forwarding your comments to the car integrations teams. Have you checked if your car has firmware updates? Also, what's the model of your car?

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Amazing, @hpguru!

Our Flow can only keep getting better and better! Thanks for your support :heart_eyes:

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Thanks for sharing this @Gaffer13, awesome!

@GropplerZorn we're developing both, and the Alexa skill should be updated very soon.

I’ve just been testing out Flow in my free trial, since it’s one of the main features motivating me to switch to deezer. Unfortunately it isn’t really working for me. I would say about a third of my favourited tracks are kpop, but Flow is giving me 100% kpop. I’d like to get a variety of music from all the genres that I like, not just one of them.

 

I have favourited more tracks from other genres and a confirmation message says “Flow has been updated”, yet I have skipped through dozens of kpop songs and have yet to be given anything even remotely in the same genre as the new songs I’ve favourited.

 

My guess is that Flow is giving far too much priority to “popular” songs in general, since even the kpop that it gives me is just from a handful of the most popular kpop artists, it doesn’t even give me songs from less well known kpop artists even though many of them are set as favourites.

 

I have also had the issue where the same song is recommended repeatedly. Screenshot below. This is on the latest iOS app version and it happened just before I posted this. In fact this happens even after saying “Don’t recommend this artist”.

 

 

Userlevel 4
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Flow for me has evolved considerably over the past year. There are still days of both “love it” and “leave it” but giving it time and a greater number of recommendations has certainly made a huge difference. I also notice that the Deezer recommendations are responding well to my listening habits, and I get a lot of new music on my Sunday, Monday and Friday recommendations. Cool as well to check out album pages and track mixes. No, not perfect as Flow and Deezer cannot predict my mood, but that is why I have a variety of playlists to choose from. Better than Apple Music that I migrated over from, and other family members who use Spotify are similarly impressed. 

 

Userlevel 6
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I’m actually totally confused as to why I’m getting recommended all these French songs from the “Promo Star France” playlist which was played when my account was compromised. It was only played once so it’s very odd. Maybe my account is still intertwined with someone else’s? It’s seriously compromising Flow. 

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Hey @Souto

Thanks for getting back. The cache helps, yes. I'd also refresh things by resetting the password and logging back in.

About the song count, there's an idea open for voting here.

I've continued passing your info to our Flow team.

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