I have Deezer premium, and every single time I open the Windows App, instead of showing the last song I played on the bottom bar, it shows a random (possibly sponsored) local track I NEVER WANT TO LISTEN TO. Every other streaming service treats their costumers better, not showing sponsored tracks every time you start up the app when you have the premium version. I just want to continue listening what I was the last time I closed the app (like every other service) but Deezer wants to push me sponsored tracks I don't want to listen to.
The only reason I still use Deezer is because it comes free with my carrier plan. I'm honestly considering a change to another service, even if I need to pay for it.
Answered
Deezer showing unwanted tracks on startup
Best answer by Alessandra.Deezer
Hey @gustavrsh ! I am really sorry but this is how it works at the moment 😕 However, we are currently testing new features and hopefully this will be available soon. We apologise for the inconvenience 🙏🏾
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+1Hey @gustavrsh ! I am really sorry but this is how it works at the moment 😕 However, we are currently testing new features and hopefully this will be available soon. We apologise for the inconvenience 🙏🏾
1 person likes this
Hey folks. I remember asking about this 3 years ago, any plans to fix it?
I am honestly looking at you after 3 years again to move away from the competition, but it’s really off putting when you see some random pop songs in your queue once you start the app.
I need this fixed too. I don’t like the local pop music. Comparing Deezer to Spotify, on Spotify, when I launched the app I would immediately press play and voilà last music is playing. On Deezer, I have to wait ~5s (not counting the app startup).
+10Hey
From what device are you having this problem.
Hi
But maybe you’re misunderstanding my problem, and I’m in the wrong feedback (just realized that the OP never mentions that his/hers last song does or does not display). What happens is: when I open the app (web version), the pop music shows up at the start and then my last music show up. There’s a considerable amount of delay there.
Same problem here, i really hate this, and it shows only tracks, styles and artists that i really hate and will never listen in my life, some times you start and put play via Bluetooth device and its start one of these shi** tracks, and mess-up my suggestions and i have a bad time training my profile again to suggest only things i maybe will like…
No problem if the app sugest sponsored tracks, but at last it should be in the interest segments, styles and things the user may like, not any cursed non consensual “music”… 4 years from the original post… the company don’t give attention...
It seems Deezer developer doesnt really matter, it's really annoying the first recommendation when I really hate the song and singer style
+6Hi
Unfortunately we have detected this issue and developers are working in implementing a solution, but we don’t have yet a date to release the fix.
With the purpose you get notify as soon as the fix is released, please contact Customer Support so that they can link your case to the incident ongoing.
Also, please mention that you have been in contact with Community share this link Here.
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