Deezer’s Family Plan misleading for Fitbit users

Hey @Dan_usmc, 

If you create an independant account on the Family account, your wife can log in her Versa too. 

Please check these articles: 

https://support.deezer.com/hc/en-gb/articles/360000552849-Deezer-on-Fitbit

https://support.deezer.com/hc/en-gb/articles/4561268789789-Join-And-Use-Deezer-Family-With-An-Independent-Account

@Yula can you explain this part of the article?

• You can only have one Deezer account linked to one Fitbit device at a time and only one Admin profile for a Deezer Family subscription (Independent accounts can log in using their separate log in details)

Hello @Dan_usmc, it means that if your wife has an independent account she can log in the fitbit.

To create a family independent account follow this link: 

https://support.deezer.com/hc/en-gb/articles/4561268789789-Join-And-Use-Deezer-Family-With-An-Independent-Account

Hi Yula,

same potential problem here (2nd Fitbit device has not been purchased yet).

This "family independant account" means paying more? So one family subscribtion + a single one?

Hi @gutijulio … 

No, it just means that you have to use an independent account with its own login data instead of a family profile that is logging in with the same data as the admin. 
The independent account can be invited to the family account to be part of it without paying extra. If you follow the link above @Yula has posted everything is explained in detail. 

Unfortunately, @Yula 's link is not accesible any more. Any idea where to find that information?

Thanks

try here https://support.deezer.com/hc/en-gb/articles/360007641517-Join-And-Use-Deezer-Family-With-An-Independent-Account @gutijulio 

Dear Deezer,

After reading that post we "took the risk" and bought a second Versa 3. We created an independent user, as explained above, with its own login. However, when trying to login in fitbit.com/deezer it is said, that the this new account does not exist. In other words, we cannot achieve to have a second fitbit device running with deezer.

Any solution?

Regards

@gutijulio 

Have you invited and added this new account to your family plan? It has to be part of it or has to have an own premium subscription. As a free account it won’t work with fitbit. 

Thanks for the answer @Superschlumpf 

I created a nermw profile under my family plan, made it independent and then tried to log in in fitbit with this new profile. So it no a free account but one under a family plan.