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Deezer offline and support

  • May 8, 2025
  • 1 reply
  • 10 views

So annoyed with With offline mode . What’s the point with paying for a subscription, every time I go to play offline to Liston to what I’ve downloaded when I know I won’t be in a area with wifi it wants me to logout and log back in to prove I have a subscription  when I have no internet or wifi and to get help  is very poor, I have wasted time and money on it his poor service . As soon as I get back from vacation. It’s Goodbye 

1 reply

Alfredo.Deezer
Community Manager
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burto wrote:

So annoyed with With offline mode . What’s the point with paying for a subscription, every time I go to play offline to Liston to what I’ve downloaded when I know I won’t be in a area with wifi it wants me to logout and log back in to prove I have a subscription  when I have no internet or wifi and to get help  is very poor, I have wasted time and money on it his poor service . As soon as I get back from vacation. It’s Goodbye 

Hey ​@burto 👋 

Sorry to hear that. The offline mode is currently working fine! Can you let us know what device you are using for Deezer and the version of the app that you have installed?

Have you tried to clear cache already?

As always, we would suggest you to get the latest version on the app to your devices to enjoy Deezer at its max 😁


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