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Chuck mangione - feels so good not working


I’m 9:42 (full) Version of this song does not work. It automatically skips to the next track after a minute or two. If you try to fast-forward, it also skips to the next track. 

Best answer by Tools999

Fixed.   You guys are terrific!
 

Alfredo.Deezer wrote:

Hello @Tools999 

We have re encoded the track to see if error can be fixed. Let us know how it goes after 24 hrs, please. 

If you are still having this issue, give us a shout so we can ask for a re delivery of the whole album.

Thanks 😀

 

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7 replies

Nina Nebo
Superuser
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  • Superuser
  • 5648 replies
  • May 13, 2024

 

Hi @Tools999 !

 

I was play this song on my PC Deezer app ,and song don't have any issues .

 

 

On which device is the problem occurring?

 

maybe links below can help you

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

https://support.deezer.com/hc/en-gb/articles/115004370249-Problems-With-Playing-Music-On-Web


  • Author
  • Hitmaker
  • 5 replies
  • May 13, 2024

Thanks for asking. The issue I have is on the iPhone app.  No other songs besides this one - and I’ve tested it a number of times/ways.  


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  • Rockstar
  • 160 replies
  • May 13, 2024

@Tools999 

I also use an iPhone.

I can confirm the problem with the song mentioned. At 01:27 / 01:28 the playback jumps to the next track, see video: https://files.catbox.moe/0icvxe.mov

Only the HiFi version is affected. All other audio qualities work flawlessly.

  • Author
  • Hitmaker
  • 5 replies
  • May 13, 2024

I agree with that.  Thank you for confirming!


Alfredo.Deezer
Ultimate Superstar
Forum|alt.badge.img+6

Hello @Tools999 

We have re encoded the track to see if error can be fixed. Let us know how it goes after 24 hrs, please. 

If you are still having this issue, give us a shout so we can ask for a re delivery of the whole album.

Thanks 😀


  • Author
  • Hitmaker
  • 5 replies
  • Answer
  • May 14, 2024

Fixed.   You guys are terrific!
 

Alfredo.Deezer wrote:

Hello @Tools999 

We have re encoded the track to see if error can be fixed. Let us know how it goes after 24 hrs, please. 

If you are still having this issue, give us a shout so we can ask for a re delivery of the whole album.

Thanks 😀

 


Alfredo.Deezer
Ultimate Superstar
Forum|alt.badge.img+6

Hey @Tools999 

I am glad to know that the re coding worked!

Enjoy! 😁