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Chuck mangione - feels so good not working

  • May 12, 2024
  • 7 replies
  • 35 views
T
Hitmaker

I’m 9:42 (full) Version of this song does not work. It automatically skips to the next track after a minute or two. If you try to fast-forward, it also skips to the next track. 

Best answer by Tools999

Fixed.   You guys are terrific!
 

Hello @Tools999 

We have re encoded the track to see if error can be fixed. Let us know how it goes after 24 hrs, please. 

If you are still having this issue, give us a shout so we can ask for a re delivery of the whole album.

Thanks 😀

 

    7 replies

    Nina Nebo
    Superuser
    Forum|alt.badge.img+15
    • Nina Nebo
    • Superuser
    • May 13, 2024

     

    Hi @Tools999 !

     

    I was play this song on my PC Deezer app ,and song don't have any issues .

     

     

    On which device is the problem occurring?

     

    maybe links below can help you

    https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

    https://support.deezer.com/hc/en-gb/articles/115004370249-Problems-With-Playing-Music-On-Web

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    T
    Hitmaker
    • Tools999
    • Author
    • Hitmaker
    • May 13, 2024

    Thanks for asking. The issue I have is on the iPhone app.  No other songs besides this one - and I’ve tested it a number of times/ways.  

    E
    Rockstar
    Forum|alt.badge.img+4
    • E0xc815
    • Rockstar
    • May 13, 2024

    @Tools999 

    I also use an iPhone.

    I can confirm the problem with the song mentioned. At 01:27 / 01:28 the playback jumps to the next track, see video: https://files.catbox.moe/0icvxe.mov

    Only the HiFi version is affected. All other audio qualities work flawlessly.
    [he/him]
    Nina Nebo
    T
    Hitmaker
    • Tools999
    • Author
    • Hitmaker
    • May 13, 2024

    I agree with that.  Thank you for confirming!

    Alfredo.Deezer
    Community Manager
    Forum|alt.badge.img+6

    Hello @Tools999 

    We have re encoded the track to see if error can be fixed. Let us know how it goes after 24 hrs, please. 

    If you are still having this issue, give us a shout so we can ask for a re delivery of the whole album.

    Thanks 😀

    Noam Asulin
    Leonídia.Deezer
    E
    T
    Hitmaker
    • Tools999
    • Author
    • Hitmaker
    • Answer
    • May 14, 2024

    Fixed.   You guys are terrific!
     

    Hello @Tools999 

    We have re encoded the track to see if error can be fixed. Let us know how it goes after 24 hrs, please. 

    If you are still having this issue, give us a shout so we can ask for a re delivery of the whole album.

    Thanks 😀

     

    Alfredo.Deezer
    E
    Alfredo.Deezer
    Community Manager
    Forum|alt.badge.img+6

    Hey @Tools999 

    I am glad to know that the re coding worked!

    Enjoy! 😁

    Leonídia.Deezer
    E
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