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One Hit Wonder
March 19, 2026
Answered

lost access to old email associated to my creator account need that redone by link with new email

  • March 19, 2026
  • 2 replies
  • 28 views

lost access to old email associated to my creator account need that redone by link with new email ********

Artist : Juillet Lejuin 

Can't request access to analytics because it's already bond to an unmonitored email that as no more access to the account even.

Need that fix up asap.

Best answer by Nina Nebo

 

Hi ​@JuilletLejuin !

 

You need contact Deezer Support team specifically for Creator accounts
 

https://creatorsupport.deezer.com/hc/en-us/requests/new?ticket_form_id=8869924805405

 

https://creatorsupport.deezer.com/hc/en-us

2 replies

One Hit Wonder
March 19, 2026

Tought it was support live chat …

Welp...

Nina Nebo
Superuser
Nina NeboAnswer
Superuser
March 19, 2026

 

Hi ​@JuilletLejuin !

 

You need contact Deezer Support team specifically for Creator accounts
 

https://creatorsupport.deezer.com/hc/en-us/requests/new?ticket_form_id=8869924805405

 

https://creatorsupport.deezer.com/hc/en-us

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