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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27484 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Yula
Deezer Staff
Deezer Staff
July 19, 2022

Hey @Luke Harwood, I moved “Okay”. 

Sorry about the tracks still visible on the other page. 

I can confirm the tracks are linked to the correct page, it just takes a minute for the old page to update! 

 

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
July 19, 2022

@thesoundoflady, what do you mean? 

I sent you a private message about this… 

You have to click on “Request Access” and fill the form.

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
July 19, 2022

Hey @Aight

I removed the album from the page like you wanted. 

But I can’t remove fans, sorry! 

Aren’t you happy to have fans? 

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
July 19, 2022

Hey there @Alexandra Golovinskaya, I have cleaned up Rafa’s artist page! 

(She/her) add your pronouns to your signature!
Guitar Hero
July 19, 2022

Hello @BandKrafter, sorry I missed it. 

Here is your new artist page: 

https://www.deezer.com/mx/artist/177089407


@Yula
Thank you very much!

Roadie
July 19, 2022

Hi there, we are Panic Button, but we are a different Panic Button

this is our song

https://deezer.page.link/RFtUqtUoZ58RFGRDA

also Wyld Stalynns and In Decision.  The others are by a different Panic Button.  
Please set up a separate Artist profile page. 

Guitar Hero
July 20, 2022

@thesoundoflady, what do you mean? 

I sent you a private message about this… 

You have to click on “Request Access” and fill the form.

Yes, when I type in LADY in the Request Access form my page doesn't appear as an option still. Please see screenshot of the point I’m talking about. 

I have seen your private message but it says that ‘This member can only receive messages from members they are following.’ so I can’t reply to you on there. 

Yuri Be
Rising Star
Rising Star
July 21, 2022
Guitar Hero
July 21, 2022

@Yula 
There not really my fans but it’s all right if you can’t get rid of it

 

also how long do you think it will be for the album to disappear??

Guitar Hero
July 22, 2022

I released a song today titled “Life Ain’t Easy” that is showing under another artist with the same name as me. Please help me move this song to the correct profile.

 

link to song: https://deezer.page.link/GzAK4sNBSUcVawH79

 

Link to my correct profile (page it needs to be moved to):

https://deezerzgaKykXBT5pRPsUC9.page.link/

thank you so much for your help