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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27484 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

    2131 replies

    Show previous replies
    Roadie
    chrisjames.flow
    Roadie
    July 4, 2022

    Hello @chrisjames.flow, I have moved the releases for you :) 

    Thank you so much! 

      Roadie
      Alexandra Golovinskaya
      Roadie
      July 5, 2022

      Hi!

      I represent a distributor.

      Could you move these releases to a separate profile?

      https://deezer.page.link/UdwWgUNoUKFQoqWf8

      https://deezer.page.link/MVACUMpv8Myapncv5

      https://deezer.page.link/2mHELHaAaJU7qEeZ6

      https://deezer.page.link/Gcyagvvhz3tyqcKR8

       

      Our artist has just one release at the moment

      https://www.deezer.com/br/artist/134841122?deferredFl=1

       

      Thanks in advance!

        Guitar Hero
        thesoundoflady
        Guitar Hero
        July 5, 2022

        Hi, my artist name is LADY, I cannot claim my profile because my music is under another artist called Lady. Here is a list of my songs under their name- 

        ‘Does He Ever Think Of Me?’ - https://deezer.page.link/xZxnFE4gbH4ACXdQ9

        ‘Foolish Love’ - https://deezer.page.link/nBphudpGSY8s6kM29

        ‘Tender Hearted Woman’ - https://deezer.page.link/U4DeRH4PDCBviGM76

        ‘Hummingbird’ - https://deezer.page.link/njgZnhVbQ3ANrH3D9

         

        Please can you separate them so I can claim my profile? I released ‘Does He Ever Think Of Me?, and the share links aren't right and I have an EP coming out soon.

        Thank you, 

        Becky 

          Mari Gikaru
          Creator
          Mari Gikaru
          Creator
          July 5, 2022

          Hello @Mari Gikaru, 

          can you give me the UPC of the new album so I can check? 

          Hey @Yula here’s the UPC for the album 195729816527

          Hey there! 

          Your release will be on your artist page. 


          Hey @Yula thanks, I appreciate it

          Mari
            Yula
            Deezer Staff
            Yula
            Deezer Staff
            July 6, 2022

            Hello @thesoundoflady! 

            Here is your new artist page: https://www.deezer.com/us/artist/175688697

            You can claim it here: https://creators.deezer.com/user/login

            (She/her) add your pronouns to your signature!
            RavenOvNadir
            Rising Star
            RavenOvNadir
            Rising Star
            July 7, 2022

            Just a quick question, is this only for artists, or can users report musician profile issues too?

              Guitar Hero
              Luke Harwood
              Guitar Hero
              July 8, 2022

              I have a request to move a song to the correct profile. My artist name is Luke Woods and my release “illusions”, went to another artist of the same name. Thank you so much for your help

              link to song: 

              https://deezer.page.link/4mTdvCobrc1GzRZT9

              Correct profile (the one it should be moved to):

               

              https://deezer.page.link/W3H2ZyC6omuxCNwC9

                Roadie
                Adam Jaunbocus
                Roadie
                July 8, 2022

                Hi my wife has just released a single, which I distributed through Tunecore onto Deezer as follows:

                 

                Artist: Smy

                Track title: Dres Papie

                UPC: 859763467434

                Released on 8th July 2022

                 

                However the Track has been assigned to an existing artist called “SMY”.

                Could you arrange to get my track unassigned from this artist and create a new personal artist page for me please, my artist name is “Smy”

                Please let me know if there is anything I need to do from my side...

                 

                Thank you in advance!

                  Guitar Hero
                  Mandalla
                  Guitar Hero
                  July 10, 2022

                  We have an artist profile with some tracks missing (they’re associated with the wrong artist):

                   

                  Our profile (correct one):  https://www.deezer.com/en/artist/169837617

                   

                  Albums in the wrong profile which should be linked to our profile:

                  1- https://www.deezer.com/en/album/130376862?utm_campaign=clipboard-generic&utm_source=user_sharing&utm_medium=desktop&utm_content=album-130376862&deferredFl=1

                   

                  2 - https://www.deezer.com/en/album/92880692?deferredFl=1

                   

                  3 - The track “Cascas Artificiais” should not be appearing in the wrong profile’s top tracks here:

                  https://www.deezer.com/en/artist/14137555?deferredFl=1

                   

                  Also, please note that, judging by other streaming platforms, this other artist should be written all in caps, hence the confusion. 

                   

                  Thanks,

                    Guitar Hero
                    thesoundoflady
                    Guitar Hero
                    July 11, 2022

                    Hello @thesoundoflady! 

                    Here is your new artist page: https://www.deezer.com/us/artist/175688697

                    You can claim it here: https://creators.deezer.com/user/login

                    Hi Yula, thanks for this! But when I go to claim it it isnt appearing as an option...

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