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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
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1910 replies

Hi!

 

Two of my releases, one single and one album, is on another artist page with the same name as me. 

 

Link to the releases: 

https://deezer.page.link/weKhcz9v7mVYe3pz6

 

https://www.deezer.com/album/627731791?host=5982758901&utm_campaign=clipboard-generic&utm_source=user_sharing&utm_content=album-627731791&deferredFl=1

 

Link to the WRONG artist page: https://deezer.page.link/HtMjS5phaz4P4RoM7

 

I don’t have an artist page right now, so could you create one for me with the name “Jelisa”?

My releases should be on the new artist account.

 

Thank you :)


Jaime.Deezer
Community Manager
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  • December 5, 2024

Thanks ​@tvdz it is fixed now :) 


Jaime.Deezer
Community Manager
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  • December 5, 2024

Hi ​@Milica Savkovic I have created a new artist page with your music here: https://www.deezer.com/en/artist/292628411
You should be able to claim your profile on Deezer for Creators now.
Thanks :) 


Jaime.Deezer
Community Manager
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  • December 5, 2024

@eErr0Re please contact our Deezer Support Team and one of our agents will be able to help and fix it.
Thanks and apologies for any inconvenience


Jaime.Deezer
Community Manager
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  • December 5, 2024

@Joe Schwartz could you please share the URL on Deezer of all the albums that aren’t yours in order to help?
Thanks 


Jaime.Deezer
Community Manager
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  • December 5, 2024

@SteelJaw please contact our Deezer Support Team and our agents will be able to help with all your requests.
Thanks :)


Jaime.Deezer
Community Manager
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  • December 5, 2024

@djkitchen it should be fixed now :) 
 


Jaime.Deezer
Community Manager
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  • December 5, 2024

@PadraigRua you need to request it directly to our Deezer Support Team and our agents will look into it.
Thanks 


Jaime.Deezer
Community Manager
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  • December 5, 2024

@jelisanofficial it is fixed now :)


  • Tiny Dancer
  • 2 replies
  • December 5, 2024
Jaime.Deezer wrote:

@djkitchen it should be fixed now :) 
 

Does it take  a while to update?

 

I can’t see any releases on this page now https://www.deezer.com/en/artist/14632151

I can see them in my creator account


  • Tiny Dancer
  • 3 replies
  • December 5, 2024

@Jaime.Deezer  the l albums are in my featured section

https://deezer.page.link/cxCVbqoFRsh9oQET7

https://deezer.page.link/bpuS7MLnPobTiHjL8

 

Those are not me.

 


SteelJaw
Tiny Dancer
  • Tiny Dancer
  • 3 replies
  • December 6, 2024

@Jaime.Deezer Thanks for the link. I just sent the artists and albums I posted above through the contact form. Hopefully they will fix it. If so, I will send more issues through the contact form in the near future :)


Jaime.Deezer
Community Manager
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  • December 6, 2024

Thanks ​@Joe Schwartz it should be fixed now.


  • Tiny Dancer
  • 3 replies
  • December 6, 2024

Sorry ​@Jaime.Deezer , They are still there. See "Features in"

 


  • Tiny Dancer
  • 4 replies
  • December 9, 2024

Greetings. The release hit the wrong musician's card.
The artist is синестезия, this is the first release for this artist and a new card is needed. Accordingly, I need the release to be moved to a new card.

Name of artist for new card:
синестезия

Name of release:
страх

Link to the release in someone else's card, where it is now:



Thanks in advance!


  • Tiny Dancer
  • 4 replies
  • December 9, 2024
Artemy wrote:

Greetings. The release hit the wrong musician's card.
The artist is синестезия, this is the first release for this artist and a new card is needed. Accordingly, I need the release to be moved to a new card.

Name of artist for new card:
синестезия

Name of release:
страх

Link to the release in someone else's card, where it is now:



Thanks in advance!

The case of letters in artist and release names is important.


  • Tiny Dancer
  • 9 replies
  • December 10, 2024

This artist has 2 pages:

 

https://www.deezer.com/us/artist/65238212

https://www.deezer.com/us/artist/227636015

 

I think the 2 pages should be merged, right?

 

P.S.

If I write the artist’s name here, my message gets automatically removed 🤔


  • Tiny Dancer
  • 4 replies
  • December 10, 2024

Greetings. The release hit the wrong musician's card.
The artist is синестезия, this is the first release for this artist and a new card is needed. Accordingly, I need the release to be moved to a new card.

They didn’t answer me in the general topic and they haven’t answered me for several days, so I created a new one.

Name of artist for new card:
синестезия

Name of release:
страх

The case of letters in artist and release names is important.

Link to the release in someone else's card, where it is now:
https://www.deezer.com/ru/album/675363001

Thanks in advance!


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4940 replies
  • December 11, 2024

 

Hi ​@Artemy !

 

I see only one  Синестезия artist profile on Deezer to which the song страх was wrongly added.


 

The song "страх" should be on the same name Синестезия of the artist who does not exist on Deezer.

artist profile Синестезия

https://www.deezer.com/en/artist/11947723

https://www.deezer.com/ru/artist/11947723

 

single страх of the artist with same name like artist above , but  is not their song so need to be removed from there and put on new artist profile Синестезия which does not exist 

 

Maybe our community managers ​@Jaime.Deezer  ​@Leonídia.Deezer  will solve it somehow !


  • Tiny Dancer
  • 4 replies
  • December 11, 2024
Nina Nebo wrote:

 

Hi ​@Artemy !

 

I see only one  Синестезия artist profile on Deezer to which the song страх was wrongly added.


 

The song "страх" should be on the same name Синестезия of the artist who does not exist on Deezer.

artist profile Синестезия

https://www.deezer.com/en/artist/11947723

https://www.deezer.com/ru/artist/11947723

 

single страх of the artist with same name like artist above , but  is not their song so need to be removed from there and put on new artist profile Синестезия which does not exist 

 

Maybe our community managers ​@Jaime.Deezer  ​@Leonídia.Deezer  will solve it somehow !

Yes, the composition was added to this musician card by mistake

And for this song you need to create a new musician card

Therefore, now there is only 1 artist with this name on the platform, but a new one is needed, because the artist whose musician card has a release now has nothing to do with him


Leonídia.Deezer
Alien SuperStar
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Hi ​@Artemy thanks for your post, and thanks ​@Nina Nebo for your help.

I have created a new artist page for this album - https://www.deezer.com/ru/artist/293781821

All should be alright now.


Jaime.Deezer
Community Manager
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  • December 15, 2024

@Deuterium please get in touch with our Deezer Support Team ad one of our agents will help with you request and merge both pages if necessary.
Thanks


  • Tiny Dancer
  • 2 replies
  • December 17, 2024

Hey,

 

I just released my debut EP via CDBaby and my EP ended up at the wrong artists page. Because it’s my first release i don’t have an artist page yet.

 

My song is unfortantly at: https://deezer.page.link/hBaABNT5ebWpRrgD8
https://www.deezer.com/de/album/667550231

 

And the wrong artist is: https://www.deezer.com/de/artist/157690

 

Could you please create a seperate artist account for me as SAM?

 

Thank you for the help

 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4940 replies
  • December 18, 2024

  The Chained album wasn’t recorded by  Eagles !

 

 

 


  • Tiny Dancer
  • 2 replies
  • December 19, 2024

Hei

https://deezer.page.link/GPmaFGdCBhPx4UWZA
 

Heres my first song in here and thers a wrong artist profile on. 
How i can fix my Artist profile?

please kontakt to my. 
Thank you and Hyvää joulua!

 

JL