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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
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1840 replies

Jaime.Deezer
Community Manager
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  • 5130 replies
  • December 5, 2024

@PadraigRua you need to request it directly to our Deezer Support Team and our agents will look into it.
Thanks 


Jaime.Deezer
Community Manager
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  • December 5, 2024

@jelisanofficial it is fixed now :)


  • Tiny Dancer
  • 2 replies
  • December 5, 2024
Jaime.Deezer wrote:

@djkitchen it should be fixed now :) 
 

Does it take  a while to update?

 

I can’t see any releases on this page now https://www.deezer.com/en/artist/14632151

I can see them in my creator account


  • Tiny Dancer
  • 3 replies
  • December 5, 2024

@Jaime.Deezer  the l albums are in my featured section

https://deezer.page.link/cxCVbqoFRsh9oQET7

https://deezer.page.link/bpuS7MLnPobTiHjL8

 

Those are not me.

 


SteelJaw
Tiny Dancer
  • Tiny Dancer
  • 3 replies
  • December 6, 2024

@Jaime.Deezer Thanks for the link. I just sent the artists and albums I posted above through the contact form. Hopefully they will fix it. If so, I will send more issues through the contact form in the near future :)


Jaime.Deezer
Community Manager
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  • December 6, 2024

Thanks ​@Joe Schwartz it should be fixed now.


  • Tiny Dancer
  • 3 replies
  • December 6, 2024

Sorry ​@Jaime.Deezer , They are still there. See "Features in"

 


  • Tiny Dancer
  • 4 replies
  • December 9, 2024

Greetings. The release hit the wrong musician's card.
The artist is синестезия, this is the first release for this artist and a new card is needed. Accordingly, I need the release to be moved to a new card.

Name of artist for new card:
синестезия

Name of release:
страх

Link to the release in someone else's card, where it is now:



Thanks in advance!


  • Tiny Dancer
  • 4 replies
  • December 9, 2024
Artemy wrote:

Greetings. The release hit the wrong musician's card.
The artist is синестезия, this is the first release for this artist and a new card is needed. Accordingly, I need the release to be moved to a new card.

Name of artist for new card:
синестезия

Name of release:
страх

Link to the release in someone else's card, where it is now:



Thanks in advance!

The case of letters in artist and release names is important.


  • Tiny Dancer
  • 9 replies
  • December 10, 2024

This artist has 2 pages:

 

https://www.deezer.com/us/artist/65238212

https://www.deezer.com/us/artist/227636015

 

I think the 2 pages should be merged, right?

 

P.S.

If I write the artist’s name here, my message gets automatically removed 🤔


  • Tiny Dancer
  • 4 replies
  • December 10, 2024

Greetings. The release hit the wrong musician's card.
The artist is синестезия, this is the first release for this artist and a new card is needed. Accordingly, I need the release to be moved to a new card.

They didn’t answer me in the general topic and they haven’t answered me for several days, so I created a new one.

Name of artist for new card:
синестезия

Name of release:
страх

The case of letters in artist and release names is important.

Link to the release in someone else's card, where it is now:
https://www.deezer.com/ru/album/675363001

Thanks in advance!


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4659 replies
  • December 11, 2024

 

Hi ​@Artemy !

 

I see only one  Синестезия artist profile on Deezer to which the song страх was wrongly added.


 

The song "страх" should be on the same name Синестезия of the artist who does not exist on Deezer.

artist profile Синестезия

https://www.deezer.com/en/artist/11947723

https://www.deezer.com/ru/artist/11947723

 

single страх of the artist with same name like artist above , but  is not their song so need to be removed from there and put on new artist profile Синестезия which does not exist 

 

Maybe our community managers ​@Jaime.Deezer  ​@Leonídia.Deezer  will solve it somehow !


  • Tiny Dancer
  • 4 replies
  • December 11, 2024
Nina Nebo wrote:

 

Hi ​@Artemy !

 

I see only one  Синестезия artist profile on Deezer to which the song страх was wrongly added.


 

The song "страх" should be on the same name Синестезия of the artist who does not exist on Deezer.

artist profile Синестезия

https://www.deezer.com/en/artist/11947723

https://www.deezer.com/ru/artist/11947723

 

single страх of the artist with same name like artist above , but  is not their song so need to be removed from there and put on new artist profile Синестезия which does not exist 

 

Maybe our community managers ​@Jaime.Deezer  ​@Leonídia.Deezer  will solve it somehow !

Yes, the composition was added to this musician card by mistake

And for this song you need to create a new musician card

Therefore, now there is only 1 artist with this name on the platform, but a new one is needed, because the artist whose musician card has a release now has nothing to do with him


Leonídia.Deezer
Alien SuperStar
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Hi ​@Artemy thanks for your post, and thanks ​@Nina Nebo for your help.

I have created a new artist page for this album - https://www.deezer.com/ru/artist/293781821

All should be alright now.


Jaime.Deezer
Community Manager
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  • December 15, 2024

@Deuterium please get in touch with our Deezer Support Team ad one of our agents will help with you request and merge both pages if necessary.
Thanks


  • Tiny Dancer
  • 2 replies
  • December 17, 2024

Hey,

 

I just released my debut EP via CDBaby and my EP ended up at the wrong artists page. Because it’s my first release i don’t have an artist page yet.

 

My song is unfortantly at: https://deezer.page.link/hBaABNT5ebWpRrgD8
https://www.deezer.com/de/album/667550231

 

And the wrong artist is: https://www.deezer.com/de/artist/157690

 

Could you please create a seperate artist account for me as SAM?

 

Thank you for the help

 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4659 replies
  • December 18, 2024

  The Chained album wasn’t recorded by  Eagles !

 

 

 


  • Tiny Dancer
  • 2 replies
  • December 19, 2024

Hei

https://deezer.page.link/GPmaFGdCBhPx4UWZA
 

Heres my first song in here and thers a wrong artist profile on. 
How i can fix my Artist profile?

please kontakt to my. 
Thank you and Hyvää joulua!

 

JL


  • Tiny Dancer
  • 1 reply
  • December 19, 2024

SJ for example he's got Polish and different country songs in his profile when he's a British grime/rap artist 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4659 replies
  • December 20, 2024

 

Hi ​@Jaime.Deezer !

 

Artist Dwight Yoakam has 3 profiles on Deezer .

Real profile :

https://www.deezer.com/search/Dwight%20Yoakam

 

profiles that need to be removed ( or whatever ? )

https://www.deezer.com/en/artist/284926101

https://www.deezer.com/en/artist/284926091

 

 

Albums and singles that should be on the main Dwight Yoakam profile (which are on these two additional profiles)

 

Albums :

Swimmin' Pools, Movie Stars…

https://deezer.page.link/7dy6aKLkmgwURkEq5

 

Brighter Days

https://deezer.page.link/L7KcjvRQG4GtVi8m9

 

Singles :

I'll Pay The Price

https://deezer.page.link/bqm418twfXPprm8j6

 

Wide Open Heart

https://deezer.page.link/YDVNDD1mM2smmm2V7

I Don't Know How To Say Goodbye (Bang Bang Boom

 

https://deezer.page.link/49NhyjurCrmKFmRp7


  • Tiny Dancer
  • 2 replies
  • December 21, 2024
Lman wrote:

Hei

https://deezer.page.link/GPmaFGdCBhPx4UWZA
 

Heres my first song in here and thers a wrong artist profile on. 
How i can fix my Artist profile?

please kontakt to my. 
Thank you and Hyvää joulua!

 

JL

Camoon. I need a contact address to fix my artist profile!

Can u do it our not??????????

Jani Lankinen


  • Runaway Baby
  • 5 replies
  • December 24, 2024

hi, these two songs Fadeaway and Lucky Charm belong the wrong BOYNEXTDOOR. the correct one is the group i put below. thank you!

 


  • Tiny Dancer
  • 1 reply
  • December 25, 2024

My first EP added to wrong artist profile. Could someone fix it please? 

Here’s the wrong artist

https://www.deezer.com/tr/artist/12235392

Here’s my first EP

https://www.deezer.com/tr/album/688171371


Hi, my band page has an EP that doesn’t belong to us but which is by an artist of the same name:

My band / TARDIS:
https://www.deezer.com/en/artist/1365169

The EP that’s not ours (but that’s appearing on our page)
https://www.deezer.com/en/album/112862012

I tried the “this album wasn’t recorded by this artist” a bunch of times through the years but it doesn’t seem to work.

It’d be great if you could separate this artist from us ;-) 

Cheers,
Ben


Jaime.Deezer
Community Manager
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  • December 27, 2024

Hello ​@Lman I have created a new artist page with your music here: https://www.deezer.com/en/artist/295537241