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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27481 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Roadie
December 9, 2021

The new album from the rapper Nelly is listed under the wrong author, who is also Nelly. Thought this album was not on Deezer, turns out it’s just almost impossible to find.

 

 

Yula
Deezer Staff
Deezer Staff
December 10, 2021

Hey @Jet Jaguar, those albums have been removed. Please allow 24 hourse for the changes to be visible :) 

 

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
December 10, 2021

Hi! I wrote this before but unfortunately had no response. So I'll write it again.

https://deezer.page.link/HBqECKA7zJoYELMW7

This artist page is just messed up. It has like 4 or 5 different artists from different countries. And it even affects the way it getting scrobbled. Artist name appears different depending on your language settings.

I have reported this! Thanks 

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
December 10, 2021

Hey @woodheart I ve cleared this for you! 

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
December 10, 2021

Hey @dsparrow unfortunately we can not change the names of the albums. We can only publish them the way they have been delivered to us. 

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
December 10, 2021

Hello,

all songs in this playlist are by a different Moebius (me) than the one they are currently attributed to:

https://deezer.page.link/EDqyK9iwW3rjEmSC6

I tried requesting access to Deezer for Artists which was probably unsuccessful for this reason.

You can double check by contacting my distributor at support@distrokid.com.

Thank you for your time.

Moebius

Can you please send me the URL link of your artist page? And the links of your albums? 

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
December 10, 2021

Hey @Jarosław Pietruszka thank you so much for the detailed report! All fixed now :hugging:

(She/her) add your pronouns to your signature!
Yula
Deezer Staff
Deezer Staff
December 10, 2021

Hey @CamaroHR, it’s been redelivered :ok_hand_tone4:

(She/her) add your pronouns to your signature!
Guitar Hero
December 12, 2021

Hello my artist name is Guzi and i uploaded songs on deezer with the help of distrokid. The problem is that my songs have been posted on the wrong artist page, named Güzi. My titles are FLU, KEIRA KNIGHTLEY, ATL and PIKA. Thank you if you can fix this for me, have a good day/night.

 

Roadie
December 13, 2021

Hello, 

We have just released a single (The Tweet (WaterpoloUTT)) https://deezer.page.link/SvGe2ut5t4mTvq9d9 for the artist Vinyloop but an artist of the same name has already released 2 EPs.

These 2 EPs should be removed from our account if possible.

Thank you very much, have a nice day.