Community Manager

Report

▶ REPORT HERE: Artist/albums/songs with wrong profile/page

Forum|Forum|5 years ago
April 14, 2021
2131 replies
27489 views

To all independent artists!

The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses: :relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genres to reach new listeners and build fans!! Check this article 👈🏼

Show previous replies

J

jmbouzard

Roadie

Hi

I'm a big fan of the band Eleven. Not to mention they were at the roots of the rock grunge movement with Chris Cornell from Soundgarden and many others. Their influence has been way bigger than their fame.

The problem is, they appear on Deezer with at least 3 other totally different artists with let's say, different flavors…

Could you please disambiguate the rock band Eleven? That would be really really rewarding for the group and would allow me to share it with friends.

Such a fantastic combo !

Thanks a lot!

JM

Alfredo.Deezer

Community Manager

Thanks for sharing this—I'm in the same boat waiting on a claim approval, and it's helpful to know what the process looks like. Good to hear they eventually approved yours! Using a different email for a second claim is a good tip too—wouldn't have thought of that.

Hey @mosin jack 👋

Can you send me the link for your artist page to check it out and approve the request, please?

Thanks!

Alfredo.Deezer

Community Manager

Request to Claim My Artist Profile

Hi @medyfour39 👋

Can you share with me the link of your Deezer artist page to check it out and approve the request, please? 👀

S

slangrj

Guitar Hero

Please remove this album from my artist profile:

My artist profile is for kid's music and this album contains explicit content.

S

slangrj

Guitar Hero

Hello!

Please remove this album from my artist profile, since it's not ours:
https://www.deezer.com/en/album/707978451

My profile: https://www.deezer.com/en/artist/5333090/top_track

This is rather urgent, since it contains explicit content and our profile is dedicated to children's music.

Also: this happens very often with this profile, how can we avoid that in the future?

Thanks,

Alfredo.Deezer

Community Manager

Hello!

Please remove this album from my artist profile, since it's not ours:
https://www.deezer.com/en/album/707978451

My profile: https://www.deezer.com/en/artist/5333090/top_track

This is rather urgent, since it contains explicit content and our profile is dedicated to children's music.

Also: this happens very often with this profile, how can we avoid that in the future?

Thanks,

Hey @slangrj 👋

Album removed from your artist page https://www.deezer.com/es/artist/5333090

You can contact us to remove the albums that not belong to the artist at anytime. Unfortunately, this can happen as there are a few more artists with the same name, I am afraid… You can contact your digital distributor to let them know and see if they can help you from their side 😁

Alfredo.Deezer

Community Manager

Hey Deezer. I want to remove a wrong song that's in my article page. It's this one I want off my page.

https://creators.deezer.com/analytic/album/886443639317

Hi @Gilberto Martinez 👋

Can you send us the link on Deezer of the album that you would like us to remove, please?

As that link is from your Creators profile

Thanks!

Alfredo.Deezer

Community Manager

Hi--My name is Carr. I play for the band Scrimmage.

I just claimed our Deezer for Creators page but noticed there is a release on there that is not ours. Could I please have that removed? Thanks so much--links below!

https://creators.deezer.com/analytic/album/859736933867

Hi @Scrimmage Music 👋

Can you send us the link on Deezer of the album that you would like us to remove, please?

As that link is from your Creators profile

Thanks!

S

slangrj

Guitar Hero

Please remove this song from my artist profile:

It’s not mine!
Thanks,

L

Leandro Bisquerra