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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27488 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Interstellar1
Guitar Hero
Guitar Hero
September 3, 2024

Hi, there is an artist who goes by xaev https://www.deezer.com/us/artist/180138037

All of their older music has been moved under a different profile, schnozz https://www.deezer.com/us/artist/165831317

It would be nice if it could be moved back.

Roadie
September 4, 2024

Hello I was relistening a favorite album from Candy, and was completely surprised because it’s not the same version I had on favourites, seems like a rework of the album, or a different production/remix, not the one I originally liked.

On top of that, the artist’s bio has been rewritten and shows a bio from another artist with the same name, I guess. There are also plenty of other groups mixed in. The one I’m mentioning is Candy and it’s from Mexico, and it was formed around 2009. The picture is correct though. This is the actual page: https://www.deezer.com/us/artist/12422 Trying to understand the errors, I found that you have their albums duplicated.

Can you split/sort them up please? (I’m listing the albums/EP that should appear on their profile below)

So they should have 3 albums and one EP.

Atlas (2016) This is the original… (album/15557480) it had/has 65 fans, this is the one that disappeared or was replaced from my favourites. (the volume is kind of low in comparison with other albums) Don’t delete this one please, unless is for replacing it with an improved volume one.

 

And this is the “new remix or production” that you put as if it was the old one… (album/97239432) it has 16 fans same songs by name but they are all “reworked” and sound different.It has a new production, that I don’t like at all, even the songs are sung differently.

 

Control was released in 2012 not 2017 as it says on your page, unless it is also a remix… which I don’t know.

 

Stranger (2009) - You don’t have it on your catalog, or I can’t find it. but they have it on Spoti**

 

They also have an EP but you have it duplicated too album/15557458 and album/98195382 😵

 

Thank you for taking care of this.

Roadie
September 6, 2024

Hello, I have a few songs released already with my artist name JANKA, but they are all displayed under a different artist, called Janka as well. Can you please create a new artist profile for JANKA and link the following songs to it:

https://deezer.page.link/UKJszC9uP1zc7Wwq5

https://deezer.page.link/a3zEke5wVcicVDVs7

https://deezer.page.link/9htuuw9kEq6weZRV7

Thank you!

awesomemac
Superuser
Superuser
September 6, 2024

@Jaime.Deezer:

There hasn’t been a reply for these messages above. Can you (or someone else) take a look at this? Thx.

Jaime.Deezer
Community Manager
Community Manager
September 8, 2024

@George Gil you can find your new profile here: https://www.deezer.com/en/artist/281202611

Jaime.Deezer
Community Manager
Community Manager
September 8, 2024

@Paul Andrews your new artist page with your music here: https://www.deezer.com/en/artist/281203211
Now you can claim your artist page on Deezer for Creators

Jaime.Deezer
Community Manager
Community Manager
September 8, 2024

Hey @Zane Bartlett I have created a new profile with your music as requested.
You can find it here: https://www.deezer.com/us/artist/281205481
Thanks

Jaime.Deezer
Community Manager
Community Manager
September 8, 2024

@SkylinesBand the profile has been updated now: https://www.deezer.com/en/artist/277933541 
Is there any missing song/album still? If so, could you please provide the URL on Deezer in order to fix it?
Thanks 

Jaime.Deezer
Community Manager
Community Manager
September 8, 2024

@Andrew Vaz it should be fixed now.
Thanks

Guitar Hero
September 8, 2024

@Jaime.Deezer  Unfortunately those 2 tracks (“Everything I’m Made For” and  “Keep It Moving”) remain on my artist page. I have attached a screenshot below. Is the fix something that takes effect immediately or does it take time to process?

 

Just in case, here are the links again to those tracks 

https://deezer.page.link/3BBkwvtGpBk4DLmH9

https://deezer.page.link/aNeCM2vDUewzSMz37

This is my artist page, from where I would like those tracks removed.

https://www.deezer.com/en/artist/1088909

 

I will keep an eye out and update if anything changes. Thanks.