Community Manager

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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

Forum|Forum|5 years ago
April 14, 2021
2131 replies
27484 views

To all independent artists!

The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses: :relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

P:S: If you are an artist based in the UK, France and Germany we have a great opportunity for debuting artists of all genres to reach new listeners and build fans!! Check this article 👈🏼

Show previous replies

A

Ariannah

Roadie

Hello, I need your help! I would like to claim my artist profile but I can't because it's merged with another namesake, I would need to separate the two profiles so that I can claim mine.

This is the profile link: https://deezer.page.link/k7ZFCrinS1pMLXMZ9

I only own the singles, the album is by another artist and also the collaboration.

In any case, they are simply recognizable as the singles have among the credits as author Arianna D'Angelo who would be me.

I hope to receive your help, thank you very much!

A

Alny

Roadie

Hey Deezer for Creators,

Here is the link to my album

It has been assigned to the wrong artist profile https://www.deezer.com/en/artist/154906941
I have been unable to create a real profile page for me. It keeps pointing me to the above other band with the same name. Can you help us sort this out?
My contacts - alnytimedfs@gmail.com
UPC of this song is - 5063454901687

N

Nver

Roadie

Hello, I have the same problem with my account under the name Nver. I recently started posting my tracks online and on Deezer they are on the account of someone with the same name as me. Would it be possible to create a page for me please? And the problem is the same for my band BOTG's page, would it be possible to do the same with it ?

L

lewieashman

Roadie

My EP, Swimming Lanes was distributed by Distrokid but added to the wrong artist page.

Can it get added to new Luga profile so I can claim it.

Lewis

D

divanetto

Roadie

Hello,

My band’s release is displayed on the wrong page.

We are new and still don’t have an artist page, so we kindly ask you to create a new artist profile for us under the name “Vertigine”.

Thank you.

Jaime.DeezerAuthor

Community Manager

Hi @Jan Horák, your new profile here: https://www.deezer.com/en/artist/250266542

Jaime.DeezerAuthor

Community Manager

@Tatsuya fixed :)

Jaime.DeezerAuthor

Community Manager

@Ariannah everything should be fine now.
Please check your profile and let us know if you need any further help :)

Jaime.DeezerAuthor

Community Manager

Hey @Alny I have a created a new profile for you: https://www.deezer.com/en/artist/250269242

Jaime.DeezerAuthor

Community Manager

@Nver please send us all the necessary information in order to help you:
URL on Deezer for your music
URL on Deezer for the wrong artist page where your music was uploaded.
Thanks :)

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To all independent artists!

The playlist on our home page is dedicated to you, add it to your favourites and share your music with the rest of the community 🤘🏽

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