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Jaime.Deezer
Community Manager
Community Manager
April 14, 2021
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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

  • April 14, 2021
  • 2131 replies
  • 27484 views
▶ REPORT HERE: Artist/albums/songs with wrong profile/page

 

To all independent artists! 
 

The playlist on our home page is dedicated to you,  add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

2131 replies

Rising Star
September 7, 2023

Hello there

The recent added album “Cyanotype Daydream Vocal Collection” featured “yuki” unfortunately has been mixed with other artist here : https://www.deezer.com/en/artist/4066

So please created new artist page “yuki” (all lowercase) and moved that album from there

 

Also remove this album from artist page “Laplacian” : https://deezer.page.link/HaefWCVw3eg7uWgS8

 

Then moved these below album from artist “Roselia” :

https://deezer.page.link/8ymc4hkqiLtukUSK6

https://deezer.page.link/GNTDijzJ4iznf1rFA
 

to here : https://www.deezer.com/en/artist/183507097

And removed these album from same page “Roselia” as well :

https://deezer.page.link/knosH3tCcGHNZw5c8

https://deezer.page.link/xzYTzU5oDjE5oTuL9

https://deezer.page.link/TGBx5xb83vsBgwBS8

https://deezer.page.link/h9y4GiUr1ANwurC49

*idk to where these album should be moved or just create artist page for these

 

Lastly, moved these album below from current artist “solfa” : https://www.deezer.com/en/artist/14189325

https://deezer.page.link/i8oUW51TWnKVZnbU8

https://deezer.page.link/Dsv5CEAGCMGVC2tL7

Featured In

https://deezer.page.link/1vH1ojpeRMczAMBK9

https://deezer.page.link/qRLa36WBjjXGunyj7

https://deezer.page.link/58bBN4ptTuiAn9Wj9

to here : https://www.deezer.com/en/artist/185501247

 

Thanks!

Roadie
September 9, 2023

Hello Deezer. Please check the profile of BTS JIN. One of his songs 'Yours' is credited to another artist named Jin. And his top tracks list does not have all his songs from discography. Please revise and update BTS JIN profile. Thank you

Guitar Hero
September 11, 2023

Hello,

As described here ( https://en.deezercommunity.com/features-feedback-44/artist-sophie-haveing-2-accounts-75615 ) the artist SOPHIE has a second, faceless and otherwise blank, page, which takes credit for one of the albums ( https://deezer.page.link/TTvRLBgTkDxqEUzTA ). This faceless page also is credited with obviously unrelated songs by other artists, as discussed in the first link I attached above

Guitar Hero
September 12, 2023

@Alfredo. 

 

Hi, it seems like my artist profile https://www.deezer.com/en/artist/225997785 still has songs that I dont own in the “TOP TRACKS” Category.

 

In the top tracks category, please remove these songs on my profile

https://deezer.page.link/xkJL3JkezVr6Mp7NA

https://deezer.page.link/2vEpu61QjzEKSp9E6

https://deezer.page.link/sq3yrS9KHR6iYb7UA

https://deezer.page.link/rDUcGbNTZbewAbtB6

https://deezer.page.link/QajJ87hD7FmbRtVD9

https://deezer.page.link/p5MLfnQuLgUnqU9v6

 

Thank you.

Jaime.Deezer
Community Manager
Community Manager
September 12, 2023

@Glogovac it should be ok now :)
Thanks 

Jaime.Deezer
Community Manager
Community Manager
September 12, 2023

@Tasnabb @Astraea @kokoala1224 @Fhjjii the profile has been updated with your requests.
Thanks for your help :)

Jaime.Deezer
Community Manager
Community Manager
September 12, 2023

@Sicco Ledeberg I have created a new artist page with your music.
You can find it here: https://www.deezer.com/en/artist/230165415
If you have any further questions please let us know :)

Jaime.Deezer
Community Manager
Community Manager
September 12, 2023

@drunkcock the problem with SOPHIE has been fixed.
I have reported the problem with unrelated artists in the faceless profile too.
Thanks

Alfredo.Deezer
Community Manager
Community Manager
September 13, 2023

Hello @Harley Agana 

There was an issue with the artist profile as the top tracks were still visible, so we needed to create a new artist page for your band Aozora https://www.deezer.com/en/artist/230289795 😃

If you check it out now, you can only see your releases in there! 😎

I’ve sent you an email regarding the access to the Deezer Creators page for the new profile. Sorry for the hassle!

Thanks 😄

Roadie
September 20, 2023

Hello my company handles the distribution for our artist Joshua Morris, whose music is listed under a second individual with the same name. 

 

This is our Joshua Morris and his two albums:

This is the other Joshua Morris, whose photo shows up on the joined account:

Kindly split these into two separate profiles. Also please advise on how we (as the label, reflected in the metadata) can claim the profile, as we do with platforms such as Spotify. 

 

Thank you, Marc

Pilot Light Records