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Best answer by Noam Asulin

Hi 

You can use the link below to report on this:

https://en.deezercommunity.com/deezer-catalogue-45

14 replies

Noam Asulin
Superuser
Bezi since 2017
April 19, 2020

Hi 

You can use the link below to report on this:

https://en.deezercommunity.com/deezer-catalogue-45

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
Guitar Hero
February 5, 2021

Hello, I tried starting my own thread but it doesn’t appear. The following artist (me) is wrong too:

Calé

Should be Cale, i.e. no accent on the e! The reporting link above doesn’t work. 

Check my other streaming platforms, they’ve got it right, so it’s not my distributor’s fault either (Ditto Music). Please correct this because I want to promote my music on Deezer, but I don’t want to be confused with the wrong artist! (see here)

The following songs of mine are wrong too:

Song 1

Song 2

Hope the mods can take a look. Thanks xx

Rudi
Ultimate Superstar
Ultimate Superstar
February 6, 2021

Hey @Andy_Beck_Cale 

No problem, we can certainly sort that out for you!

I've passed the details on. Hang in there a few days :v_tone2:

Guitar Hero
February 7, 2021

Thanks Rudi! Keep me updated :)

Guitar Hero
February 14, 2021

Hey Rudi - do you have an update for me here? The error’s still the same. Don’t want to sound negative, but I just can’t believe Deezer is taking this long to fix this. Any help you can provide would be appreciated! :slight_smile:

Rudi
Ultimate Superstar
Ultimate Superstar
February 15, 2021

You're right! @Andy_Beck_Cale it's taking a while, I've asked for an update on my request. Just so you know, it goes on a list of fixes, then the teams go through that list every day. So it should be done very very soon!

Thank you for your patience :relaxed:

Guitar Hero
February 17, 2021

Alright, that’s cool. I’ll keep an eye out for any changes!

Guitar Hero
March 29, 2021

Hey @Rudi - the name is correct now! Thanks for passing this on.

The only problem now is this: on my profile (see here), there’s the song “Caged in Memories”. This was recorded by a different artist using the name Cale. I had the same issue on Spotify a few weeks back.

Can you pass this on too? Or how should I report it?

Thanks!

P.S. perhaps I should have chosen a longer artist name at the outset, like “Cale and the Fantastic Mountain Grinders”. I doubt anyone else anywhere is using that name. Must think these things through more… ;)

Rudi
Ultimate Superstar
Ultimate Superstar
March 31, 2021

Hahahah no problem, and your name is fine! We're the ones who need to get better at this @Andy_Beck_Cale :wink:

Guitar Hero
March 31, 2021

Hehe :sunglasses: Did you pass the “Caged in Memories” issue on @Rudi? Or how should I report it?

Thanks