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One Hit Wonder
December 12, 2020

Song added to wrong artist page

  • December 12, 2020
  • 98 replies
  • 6440 views

Hello, I'm from Czechia and my distributor is Distrokid.

My artist name is Cesi, and I my first release with deezer (Miss you) has been placed on the wrong artist page with the same name as me. Is there's a way to separate my songs from this another artist?

And there is any way for me to manage my artist page/profile?
 

Thanks.

    98 replies

    Alfredo.Deezer
    Community Manager
    Community Manager
    September 27, 2021

    Hello Levy,

    Thank you for reporting this issue.

    This is your new artist profile on Deezer

    https://www.deezer.com/en/artist/146678052

    Enjoy Deezer! :bulb:

    Guitar Hero
    October 17, 2021

    Hello, when filling out the Artists issue, there is a section called the “Résumé” which isn’t specified (even with a google search) and was wondering what this part is?

    Jaime.Deezer
    Community Manager
    Community Manager
    October 17, 2021

    @Melody STAR I am not sure if I understand your problem.
    Can You please provide a screenshot with the section that you mentioned?
    Thanks :)

    Guitar Hero
    October 17, 2021

    This is what it looks like and was wondering what this “Résumé” section is when filling out information on the ‘Artist issue’ page

    Alfredo.Deezer
    Community Manager
    Community Manager
    October 18, 2021

    Hello @Melody STAR 

    Are you trying to claim your artist page on Deezer Creators or editing the artist page? We would appreciate it if you can share with us also the URL of the website where that part of the screenshot is appearing to check it out.

    Thank you!

    Guitar Hero
    October 18, 2021

    I'm trying to edit my artist page due to my artist name not being correct.

     

    URL of the website:

    https://deezer.jira.com/servicedesk/customer/portal/16/create/197?src=77382212

    Alfredo.Deezer
    Community Manager
    Community Manager
    October 19, 2021

    Hello @Melody STAR 

    You can write on that field, the type of change that would like to request for your artist page ie to change your artist name or redelivery.

    Thank! :)

    Roadie
    December 12, 2021

    Hi there,

    On August 21, 2021 I uploaded a song called “The Tight Rope” (feat. Micah Van)

    Today I uploaded a song called “Brass Storm”.

    And both of them ended up on someone else’s page that goes by the name of SMC.

    Could you please create another artist page for me with “SMC” as the artist name, and move the 2 songs that I published to this new page?

     

    Thank you

    Mc Calla Samuel (SMC)

    Yula
    Deezer Staff
    Deezer Staff
    December 12, 2021

    Hi there,

    On August 21, 2021 I uploaded a song called “The Tight Rope” (feat. Micah Van)

    Today I uploaded a song called “Brass Storm”.

    And both of them ended up on someone else’s page that goes by the name of SMC.

    Could you please create another artist page for me with “SMC” as the artist name, and move the 2 songs that I published to this new page?

     

    Thank you

    Mc Calla Samuel (SMC)

    Hey there Samuel, can you please send me the deezer url link of your releases? 

     

    (She/her) add your pronouns to your signature!
    Guitar Hero
    December 13, 2021

    Hey!

    It's still Samuel, it's just using another account but I swear it's me.

    Just to let you know I don't have any artist page on deezer. So I will send you the link to my musics but it will be on the wrong artist page.

     

    The Tight Rope: https://deezer.page.link/Dgt1KXy8YXiSytn18

     

    Brass Storm: https://deezer.page.link/mZGofKFqUWdjUptp6