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Discography issues - Albums on Deezer catalogue but hidden

  • April 14, 2024
  • 12 replies
  • 421 views

I have two questions:

1) Why has the "Featured in" section vanished from all artist pages in the web browser version while still available in the app version?

2) Why do we have many albums that are not visible on their respective artist pages? They are on Deezer, if you search for them you will find them and can even listen to them, but these releases are no longer shown on their artists pages, as if they are hidden. I remember them being under the "More albums" sections, which never worked as they should have, because they made a real mess of Albums, EPs, Singles, etc. and never counted as their artists' latest release. Let me give you some examples...

https://www.deezer.com/album/536046512

https://www.deezer.com/album/527031752

I really have no clue about how these issues can even be a thing. It is so weird not being able to find an album on the artist page that opens from the album itself.

Thanks

Best answer by Jaime.Deezer

I have answered here: 

 

12 replies

Jaime.Deezer
Community Manager
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  • Community Manager
  • April 16, 2024

Hi @Marcormark For the first issue, the "featured in" section will be restored on the artist page soon. The team has been making changes for a better user experience (i.e: remove duplicates, etc).
The second issue has been fixed for the examples you provided. Our metadata team is constantly working on theses issues.
Apologies for any inconvenience


  • Author
  • April 16, 2024

Fingers crossed for the first issue, but the second one is much more important and serious.
Since I remember a "More albums" section where those releases were and it suddenly disappeared from the pages of all the artists, would it be possible to do the same to get those hidden releases back in place under the Albums, EPs, Singles, etc. sections?


awesomemac
Superuser
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  • Superuser
  • April 16, 2024

Hi @Jaime., I have the same issue with Mono inc.

On their Deezer page you only can see 1 single, but Mono inc. has many albums, EP’s and more.

At this moment, when I want to listen to an album by Mono inc. I have to search for the album I want to listen to.

https://www.deezer.com/nl/artist/180746


  • Author
  • April 17, 2024

I actually thought they fixed it three years ago, but maybe only the pages I provided got fixed, who knows. 🤔


Jaime.Deezer
Community Manager
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  • Community Manager
  • April 18, 2024

Hey @Random007 I didn’t say anything, just that our team works hard in fixing any issues reported by users. We really appreciate all your feedback and suggestions.
Thanks


Jaime.Deezer
Community Manager
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  • Community Manager
  • April 18, 2024

@awesomemac it’s all good now :) 


awesomemac
Superuser
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  • Superuser
  • April 18, 2024

@awesomemac it’s all good now :) 

Perfect! Thank you for your work 😀


Jaime.Deezer
Community Manager
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  • Community Manager
  • Answer
  • April 19, 2024

I have answered here: 

 


  • Author
  • April 20, 2024

When the "More albums" section was visible, we could at least ask for it to be fixed. This was how I realized the issue existed in the first place, and then I was able to provide two examples.
By the way, I have never seen unofficial albums there. And when that section was deleted again, I was hoping the releases would be restored under their respective categories (Albums, EPs, Singles, etc.), but that was not the case. It's harder for us to find hidden official albums now.


  • Author
  • April 24, 2024

I just found out the "More albums" section is still available on the Android app, so we can keep checking for hidden albums of our favorite artists and ask Deezer support to fix them until the issue is solved at the root cause.


  • Author
  • April 26, 2024

True, the most popular of all seems to do best, but you can see similar issues on other streaming platform services too, to be fair.


HVRIZON
Hitmaker
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  • Hitmaker
  • August 19, 2024

It's not appearing for me there,

Looks to be there for me.