I've tried to resubscribe to deezer premium but it won't let me I've tried online and on the app but still unsuccessful, does anyone know how to resolve this issue please?
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+7Hello
Do you have access to that account?
Thanks
+7Yes, I can see that the renewal was aborted. You’ll need to wait until the current billing cycle ends and once it turns to Free again resubscribe.
Apologies for the inconvenience.
That means I'll have to download all my 300 odd tracks again from my favourite music though doesn't it,? Or is there a way around this?
+7Downloads will remain.
However, I recommend to contact our Deezer Support Team and ask one of our agents if there is any way to resubscribe before the period ends..
Thanks
Have a look here. https://www.deezer.com/en/offers .
He/him. EDM, Dance, Hardstyle, techno & trance fan using iPhone 14pm, Mac M2 & Apple TV .
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