problem

3 replies
91 views

to me he goes back and forth alone with songs without me doing anything. ideas?

#Android

FriskyProdigyAnswer

Superuser

Hello @Sebastian incerti: In order to have more helpful replies, please provide more details:

Make and Model of your Phone
OS version it’s running
Deezer Version

Assuming you’re on the Beta version, try going into your phone’s settings > Apps > Deezer > Data and Storage > Clear Cache. Try using Deezer once more.

If that doesn’t solve the problem go again into your phone’s settings > Apps > Deezer > Data and Storage > Clear Data. Try logging back in to Deezer and using.

If the problem persists raise the issue here

FriskyProdigyAnswer

Superuser

Hello @Sebastian incerti: In order to have more helpful replies, please provide more details:

Make and Model of your Phone
OS version it’s running
Deezer Version

Assuming you’re on the Beta version, try going into your phone’s settings > Apps > Deezer > Data and Storage > Clear Cache. Try using Deezer once more.

If that doesn’t solve the problem go again into your phone’s settings > Apps > Deezer > Data and Storage > Clear Data. Try logging back in to Deezer and using.

If the problem persists raise the issue here

I

Ivo96

Roadie

It seas deezer running on another phone and it stops my music. I reset password and nothing.

Jaime.Deezer

Community Manager

Hello @Ivo96 I’ve made some adjustments in your account and also sent you a password reset link. Please click on the link, proceed to reset your password and Login again with your new credentials.
That should fix the problem.

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