Answered

problem

  • 7 September 2021
  • 1 reply
  • 27 views

to me he goes back and forth alone with songs without me doing anything.  ideas?

#Android

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Best answer by FriskyProdigy 9 September 2021, 19:10

Hello @Sebastian incerti: In order to have more helpful replies, please provide more details:

  1. Make and Model of your Phone
  2. OS version it’s running
  3. Deezer Version

Assuming you’re on the Beta version, try going into your phone’s settings > Apps > Deezer > Data and Storage > Clear Cache. Try using Deezer once more.

If that doesn’t solve the problem go again into your phone’s settings > Apps > Deezer > Data and Storage > Clear Data. Try logging back in to Deezer and using.

If the problem persists raise the issue here

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Hello @Sebastian incerti: In order to have more helpful replies, please provide more details:

  1. Make and Model of your Phone
  2. OS version it’s running
  3. Deezer Version

Assuming you’re on the Beta version, try going into your phone’s settings > Apps > Deezer > Data and Storage > Clear Cache. Try using Deezer once more.

If that doesn’t solve the problem go again into your phone’s settings > Apps > Deezer > Data and Storage > Clear Data. Try logging back in to Deezer and using.

If the problem persists raise the issue here

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