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One Hit Wonder
Stephen.Beard
One Hit Wonder
May 24, 2022
Answered

unable to loaf

  • May 24, 2022
  • 3 replies
  • 39 views

When I try to  iew downloaded music I get an error message saying UNABLE TO DOWNLOAD? Any ideas?

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    Best answer by Yula

    Hey there, @Stephen.Beard

    Can you reinstall the app and re download the music? 

    Let us know if the issue continues after that. 

    3 replies

    One Hit Wonder
    Stephen.BeardAuthor
    One Hit Wonder
    May 24, 2022

    That should have said open downloaded music.

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    May 29, 2022

    Hey there, @Stephen.Beard

    Can you reinstall the app and re download the music? 

    Let us know if the issue continues after that. 

    (She/her) add your pronouns to your signature!
    One Hit Wonder
    desolation_angel
    One Hit Wonder
    May 31, 2022

    I have this problem too. Do you understand why telling us to delete the app and re-download the music is not an acceptable solution? I have quite a bit downloaded for listening while commuting.

    I’m done with Deezer. I was already thinking of dumping it. The app is so slow. It takes 30-60 seconds to load favourites, even after clearing the cache.

    Your app was better than Qobuz but it’s gotten worse and Qobuz has gotten better. 

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