Skip to main content
Answer

unable to loaf

  • May 24, 2022
  • 3 replies
  • 23 views
S
One Hit Wonder

When I try to  iew downloaded music I get an error message saying UNABLE TO DOWNLOAD? Any ideas?

Best answer by Yula

Hey there, @Stephen.Beard

Can you reinstall the app and re download the music? 

Let us know if the issue continues after that. 

    This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

    3 replies

    S
    One Hit Wonder
    • Stephen.Beard
    • Author
    • One Hit Wonder
    • May 24, 2022

    That should have said open downloaded music.

    Yula
    Deezer Staff
    Forum|alt.badge.img+10
    • Yula
    • Deezer Staff
    • Answer
    • May 29, 2022

    Hey there, @Stephen.Beard

    Can you reinstall the app and re download the music? 

    Let us know if the issue continues after that. 

    (She/her) add your pronouns to your signature!
    D
    One Hit Wonder

    I have this problem too. Do you understand why telling us to delete the app and re-download the music is not an acceptable solution? I have quite a bit downloaded for listening while commuting.

    I’m done with Deezer. I was already thinking of dumping it. The app is so slow. It takes 30-60 seconds to load favourites, even after clearing the cache.

    Your app was better than Qobuz but it’s gotten worse and Qobuz has gotten better. 

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement