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unable to loaf


When I try to  iew downloaded music I get an error message saying UNABLE TO DOWNLOAD? Any ideas?

Best answer by Yula

Hey there, @Stephen.Beard

Can you reinstall the app and re download the music? 

Let us know if the issue continues after that. 

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3 replies

That should have said open downloaded music.


Yula
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  • May 29, 2022

Hey there, @Stephen.Beard

Can you reinstall the app and re download the music? 

Let us know if the issue continues after that. 


I have this problem too. Do you understand why telling us to delete the app and re-download the music is not an acceptable solution? I have quite a bit downloaded for listening while commuting.

I’m done with Deezer. I was already thinking of dumping it. The app is so slow. It takes 30-60 seconds to load favourites, even after clearing the cache.

Your app was better than Qobuz but it’s gotten worse and Qobuz has gotten better.