Keep getting this screen no mater what I'm trying to load on deezer
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Userlevel 7
+12
- Deezer Legend
- 2030 replies
-
23 September 2023
Hi
Try next steps :
Steps for Android
- Restart the app (kill the app and remove it from the notification bar)
- Try another network (4G or Wifi)
- Restart your phone
- Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
- Un-install the app and re-install the app
Steps for iOS
- Quit and relaunch the app
- Try another mobile (4G or Wifi)
- Empty Smart Cache
- Restart the phone
- Clear the app data
- Delete the app and reinstall it
Clearing the cache worked thank you
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