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Trouble Downloading Music and Removing Downloaded Podcasts

  • 3 May 2022
  • 1 reply
  • 354 views

I have a Huawei P20 Pro, my android system is up to date,  and Deezer is up to date.

 

I've consisitently had issues, like many others, with downloading music in Deezer. I have a separate playlist for undownloaded songs that I try to refresh and kickstart a download but it never works (pulling down to update, switching on/off the download tab etc). It's odd because some of the new liked songs added after these ones will be downloaded just fine, but for some reason there's a random selection of specific songs that refuse to download.

On the other hand, I've had trouble deleting downloads from my podcasts! I have over 20 episodes that I have to delete now, but however which way I try to delete the download,  it won't actually work. Its been like this for a over a week.

I got Deezer to get away from Spotify, and there's lots I prefer about Deezer. However the bugginess, crashing, and the persistent issues with downloads make it really frustrating and hard to reccomend to people. I work 9+ hour days with little service and no internet, so I need a reliable internet/data-free music/podcast option.

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Best answer by Yula 4 May 2022, 17:44

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Userlevel 7
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Hello there @beetle_boy

This behaviour is strange. 

Would you mind reinstalling the app. 

Giving more space to your cache memory. 

Redownload your music and podcast. 

 

Let me know if you still have issues after that.