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One Hit Wonder
December 7, 2020

Shuffle button missing while casting from Deezer Android app to anything.

  • December 7, 2020
  • 115 replies
  • 1327 views

Like the title says, shuffle icon disappears the moment you start casting.


I wonder what possible reason you would have for this behaviour?

115 replies

Guitar Hero
November 11, 2023

hear what the incompetent support people say:
 

Azucena (Deezer Support)

11 Nov 2023, 16:35 GMT

Hello Michele!
 
Thank you for contacting us!
 
We've received some reports from users who are experiencing some problems with our app after the latest update. But don't worry, the shuffle mode for your songs and favorites is still with us.
 
To solve this problem quickly and efficiently, I'd like to ask you to follow the steps below:
 
Open the application and go to your playlists.
Select the one you like best.
Click on the first song.
Go to the screen where the song is playing and then to the bottom right corner, where the Shuffle icon is.
Click on it. A little ball should appear below the icon.
This will activate shuffle mode in your playlist and you'll be able to listen to your songs in shuffle mode.
 

Roadie
November 11, 2023

Is “shuffle my music” still on Deezer?

Roadie
November 11, 2023

No. Sorry. Doesn’t work

One Hit Wonder
November 11, 2023

No it has gone, I won’t be staying on Deezer unless it gets put back

awesomemac
Superuser
Superuser
November 11, 2023

There are many topics around this issue here in the Community.

This is one:

 

Hitmaker
November 11, 2023

I've been updated to 8.0.0.18 (Android) today and the Shuffle button seems to be present?

November 12, 2023

I've been updated to 8.0.0.18 (Android) today and the Shuffle button seems to be present?

It’s not the same thing as “Shuffle My Music”. This shuffles only your fav tracks, not your entire library

November 12, 2023

I agree. This was my favourite Deezer feature and one I used on a daily basis. The algorithm was great too. Discovered so many hidden gems from my library, this way. 

Is there any other service that has this feature? I’m currently trying out Tidal and YT Music. But those too doesn’t have it :(

Guitar Hero
November 12, 2023

Hi, I'm commenting here hoping that more people will join and that maybe the Shuffle My Music feature is restored. As many others have shared, this is almost exclusively the way I use Deezer and I honestly don't see myself paying for a monthly subscription without that feature

Guitar Hero
November 12, 2023

The feature on My Favourites which allows you to shuffle your entire library has gone. I actually may leave Deezer now. Also don't like loss of album length & most played track info either. Logo is worse. The Nov' 23 update makes the service worse. 

Interesting, I can shuffle my “Favorite Tracks” on Android.

Which version are you using?

It's about shuffle all music. The most used feature of Deezer...