Restricted artist shown in kids profile

Unfortunately Deezer don't seem to be able or willing to fix any of the many bugs in their app…

Im sure if you're patient and wait a week or so, they will respond to tell you to turn your phone off and on again...🙄

Quite obviously so, yes. I had already posted the same issue report 5 days ago in another subforum where it drew zero attention so far. 

This is a pretty big oversight, hope the developers can look into this soon. 

It is indeed, I also hope the testers update their test plans accordingly. ...given they even have any software test engineers.

Hi @Jan vdB, sorry to hear that you're having this kind of issue.

I've escalated your concern to our technical team, and I'll keep you updated as soon as I receive more information.

Apologize for any inconvenience this may have caused.

Hi @Leonídia.Deezer , 

Thanks for your reply. Just so the requirements are clear; upon installation of the fix I expect all restricted artists/ content to be removed from the favorites of kids profiles automatically. No questions asked. No option to accept or decline any such removals.

Hey @Jan vdB our devs have asked if you could confirm the version of your Deezer app in your mobile device… 
Does this happens in any device or desktop where you switch to the kids profile?
Thanks for your help and patience.

On my own phone I’m running the latest version 8.0.6.65, PlayStore is not offering any updates.

The issue is also reproducible on any other android phone or tablet we own. I can’t speak to other operating systems

Hey @Jaime. any updates on whether the root cause was found and by when we can expect an update that fixes this issue? 

Thanks, Jan

Hi @Jan vdB I am afraid that I don’t have an update or ETA when a fix will be deployed. The current status is “ready for development” though, so I hope the problem it is fixed soon.
Thanks