Skip to main content
Answered

requires API auth

  • September 1, 2022
  • 3 replies
  • 76 views

I have Android version 10 and I haven't been able to use my Deezer account for month. I'm still paying monthly for something I can't use. Any suggestions?

Best answer by Yula

Hey there @Firecracker98

How come are you not able to use your account? 

From which device? 

Do you receive an error message? 

I would also suggest to contact our Costumer Care here! 

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

3 replies

Yula
Moderator
Forum|alt.badge.img+10
  • Moderator
  • 3225 replies
  • Answer
  • September 5, 2022

Hey there @Firecracker98

How come are you not able to use your account? 

From which device? 

Do you receive an error message? 

I would also suggest to contact our Costumer Care here! 


Can't play any music, also cant log out to log back in. Saying it requires api auth.

 

Not showing any of my playlists and can't search any music. Paying for deezer premium 


Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5253 replies
  • September 8, 2022

@Kayleigh Macey @Firecracker98 could you please provide a screenshot with the error message in order to check with our devs?
Thanks