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Problem in recommendations

  • 27 August 2023
  • 9 replies
  • 70 views
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I am using deezer premium on my laptop and  2 android devices

The home page on the desktop app is full of different charts of recommendations (tons of recommendations) while the android home page is much smaller than the desktop one

What i mean by recommendations is lists like deezer originals, charts, most streamed music, it only feels like yesterday chart, hydrating hits and a few other charts, all of those are missing on my android main page!

In conclusion the main page in the android device is so poor of charts and recommendations while desktop and Web version are full of charts.

First device:

Redmi note 7

Deezer version: latest version (not beta). Os: Miui 11..android 9 (xiaomi phone)

Second device: 

Redmi pad

Deezer version: latest (not beta) Os: miui 14 pad..android 13 (xiaomi tablet)

Third device: a laptop with windows 11

Deezer version: latest desktop version.

I hope someone has a solution.

P.s : I am in Turkey if this info matters

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Best answer by Nina Nebo 27 August 2023, 15:40

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9 replies

Nina Nebo
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Hi @BrokenSkull !

Lately Deezer homepage has changed .
Look link below ,maybe can help you 

 

💜🎧🎶🎵🎼🎤👉 | https://www.deezer.com/en/playlist/12606449323
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@Nina Nebo Aha thank you for the link now things are clearer, but my home tab is not full yet, Dig deeper chart and some Discover mixes like (Discovery, new releases and monthly top) are still missing, are they rolling the update slowly or what is the issue?

Nina Nebo
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Userlevel 7
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@BrokenSkull 

you are missing :

Discover  Flow, daily, Discovery, New releases, monthly top

Dig deeper  Editorial playlists based on your tastes  ?

 

It’s strange . I see on my android all .

 

 

 

💜🎧🎶🎵🎼🎤👉 | https://www.deezer.com/en/playlist/12606449323
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@Nina Nebo Yes, I only have  Discover  (Flow, daily) the rest are missing

and Dig deeper​​​​​​​​​​​​​​​​ is missing entirely.​​​​

Nina Nebo
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Userlevel 7
Badge +12

@Nina Nebo Yes, I only have  Discover  (Flow, daily) the rest are missing

and Dig deeper​​​​​​​​​​​​​​​​ is missing entirely.​​​​

Did you try scroll to left !?

flow  ⬅ daily ⬅ my top july

💜🎧🎶🎵🎼🎤👉 | https://www.deezer.com/en/playlist/12606449323
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@Nina Nebo yes i scrolled left only a few daily mixes then nothing.

In Explore tab too plenty of things are missing.

Maybe because it is a new update some users get it before others i don't think of any other reason.

Nina Nebo
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Userlevel 7
Badge +12

@Nina Nebo yes i scrolled left only a few daily mixes then nothing.

In Explore tab too plenty of things are missing.

Maybe because it is a new update some users get it before others i don't think of any other reason.

Maybe you need update your Deezer app

https://support.deezer.com/hc/en-gb/articles/360013577457-Why-do-I-need-to-update-my-Deezer-App-

 

 

💜🎧🎶🎵🎼🎤👉 | https://www.deezer.com/en/playlist/12606449323
B
Rank

@Nina Nebo yes i scrolled left only a few daily mixes then nothing.

In Explore tab too plenty of things are missing.

Maybe because it is a new update some users get it before others i don't think of any other reason.

Maybe you need update your Deezer app

https://support.deezer.com/hc/en-gb/articles/360013577457-Why-do-I-need-to-update-my-Deezer-App-

 

 

I have the latest version available on playstore 7.1.1.91.

Nina Nebo
Rank
Userlevel 7
Badge +12

@BrokenSkull 

last option is reinstall Deezer 

https://support.deezer.com/hc/en-gb/articles/214347045-Reinstall-Deezer

 

if that does not  help , pls contact link below  

https://support.deezer.com/hc/en-gb/requests/new

https://support.deezer.com/hc/en-gb

there also you can start chat 

💜🎧🎶🎵🎼🎤👉 | https://www.deezer.com/en/playlist/12606449323
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