I'm trying to enter my main playlist and I can't no matter what I do, even clearing the cache doesn't work, but I can enter the other ones. What do I do?
Hi
It would be helpful if you could send us a screenshot !
Check, maybe you signed in to the Deezer with wrong account !
It just stays this way unless I refresh and it's taking some time until it works
Try to do some of the below actions, maybe it will help (from Deezer help center ) :
Update the app and your phone software
First, if you're not on the latest version of the Deezer app, update it. You can see the latest update for your phone here. It is also worth updating your phone's operating system.
Uninstall and reinstall the Deezer app
- Delete the Deezer app from your device
- Reinstall the app again (you may have to restart your device again afterwards)
Tip: For a full list of steps, see our Reinstall Deezer article
link
https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile
or contact Deezer Support
https://support.deezer.com/hc/en-gb/requests/new
I tried both and it doesn't work. Do you have any more suggestions?
Maybe you're right
Now even if I refresh it won't work. This app can be so whack man
Hi
Yes I am. Also when I press the search button in a playlist that works, the app crashes
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