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Buckdls
Guitar Hero
Buckdls
Guitar Hero
Oct 26, 2023 4:24 PM UTC

playlist problem

After using tune my music my favorites playlist goes from 1713 to 215 and sometimes 500 after I try to download it. I'm using a LG xpression plus with a 64gb micro SD card. Is that normal. I transferred from YouTube music. I started using Deezer for the audio quality. 

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    2 replies

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Oct 29, 2023 1:16 PM UTC

    Something must have failed during the transfer process.
    Have you followed all the steps in the following article?: 
    https://support.deezer.com/hc/en-gb/articles/360020762638-Transfer-Music-To-Deezer-From-Another-Service
     

    Apologies for the inconvenience

    Buckdls
    Guitar Hero
    BuckdlsAuthor
    Guitar Hero
    Oct 29, 2023 8:06 PM UTC

    I've tried twice. I don't know. After my subscription is up I might just go back to YouTube music even though the audio isn't quite as good. Thanks anyway

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