Page won't load.

Forum|Forum|3 years ago
June 24, 2023
4 replies
216 views

For two days now Deezer won't load. Says 'unable to load page' at the bottom it says 'require API auth'. Can onyone help... with easy instructions, nothing too technical if possible please.

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Best answer by GropplerZorn

Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.

glad to hear it. it’s a minor inconvenience (depending on your download volume), but at least you’re back up and running.

H

Henzee Coetzee

Roadie

Same here.... help…

I opened on another device and it open with my login details…

If I reinstall, will I loose all my downloads on my device?

C

CHERAuthor

One Hit Wonder

Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.

GropplerZorn

Superuser

Same here.... help…

I opened on another device and it open with my login details…

If I reinstall, will I loose all my downloads on my device?

yes, but only downloads on that specific device, you won’t lose favorites, playlists, or any other account info.

Deezer Legend

GropplerZornAnswer

Superuser

Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.

glad to hear it. it’s a minor inconvenience (depending on your download volume), but at least you’re back up and running.

Deezer Legend

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