For two days now Deezer won't load. Says 'unable to load page' at the bottom it says 'require API auth'. Can onyone help... with easy instructions, nothing too technical if possible please.
Best answer by GropplerZorn
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Same here.... help…
I opened on another device and it open with my login details…
If I reinstall, will I loose all my downloads on my device?
Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.
Userlevel 7
+17
- Deezer Legend
- 879 replies
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24 June 2023
Same here.... help…
I opened on another device and it open with my login details…
If I reinstall, will I loose all my downloads on my device?
yes, but only downloads on that specific device, you won’t lose favorites, playlists, or any other account info.
Userlevel 7
+17
- Deezer Legend
- 879 replies
-
24 June 2023
- Answer
Deezer customer support contacted me. I ended up uninstalling the app... Turning off the phone, re starting and had to re-install the app. Have to download everything again, not great but it is working now.
glad to hear it. it’s a minor inconvenience (depending on your download volume), but at least you’re back up and running.
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