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When I close the app the phone media player (see picture) shuts down and I have to restart the song. Any other app I've used keeps that phone music player open to quickly access your music again. Also when I close the app whatever song I'm listening to goes back to the beginning. I'm running beta but it happens before I started on beta. Is this normal behavior? I'm running on android on a Pixel 9. I have all my battery setting to run in the background. 

Hello ​@richmeind75 thanks for your post and sorry to hear that the media player shut down.

I am also in the beta version and when I close Deezer app, music continues. 

Could be a specific setting in our device relate to running apps in background?

If you can share a video of the step by step you do, I can try to reproduce on my side.

Please confirm Deezer version, Android OS version. 

In case you didn’t proceed with any troubleshooting, please try clearing the cache, data, review Deezer settings under Settings/Apps and if that didn’t work, uninstall and install again the Deezer app.


Hi ​@Leonídia.Deezer. Thank you for your reply. I have almost obsessively been working on this for days now with no response. I'm referring to when I pause the music for a bit the player dissaperears and I cant get back into the music a little bit later via the media player, the widget it my ear buds. Regrettably I've had to switch to another streaming service. I really liked Deezer but that was something really important to me. 


Hi ​@richmeind75 Apologies for my delayed response. Sorry to hear that you left us.

I could reproduce the same behaviour on my Android device, so I have share this information with our Android developers to understand if this is a bug, a behaviour of Android devices or any setting that is possible to change.

As soon as I get any feedback, I will come back to you, and maybe you can one day return to Deezer.


Hi ​@richmeind75 I got a feedback from a developer that this is related to Android system behaviour. 

Yesterday I tried to reproduce the same issue described by you and if I pause for short periods, up to 10 minutes I would say, mini-player is still there, and I can resume music from my earphones.

But if I take more time, like 30 minutes, the mini player is not any more there.


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