Music not being downloaded

I've had this issue too.  Super annoying when about to go on a flight and find music isn't there.  About to spend a few days off WiFi recently and again downloads stop part way through.  Tried uninstalling and reinstalling app, which helped some, but not completely. 

I moved to  paid Deezer from paid Spotify, but now questioning the move.   I need offline and the product is a fail in that regard.

Android 14 on a Samsung S22u, with tons of storage.  

Have same problem now and this is really annoying. Any solution?

Having exactly the same problem, not long changed phone and tablet now albums that were fully downloaded on old devices are missing tracks, also all my albums are now not in alphabetical order as they were, absolute pain in the a*** . Using app version 8.0.33.3 on both Google pixel tablet and Google pixel 9 pro 

+1

New to the app and very frustrated by this issue. Still in trial mode so thinking of moving to another app that respects artists better than Spotify ….

hey there ​@Rodrigue Ndangwituze 

I typically only download a couple albums as a backup plan for dead spots, so I may not be the norm (although I find the OP’s downloading of 350 albums to be nothing short of wild, and I can’t think of a single use case for that to be necessary).

That said, I have had the “half the playlist showing as downloaded” issue crop up from time to time, and I’ve found that the solution Leonidia presented above (specifically just closing the app and restarting after downloading my music) works for me. It’s obviously not ideal, but I feel like it’s a minor inconvenience at most.

Also, it’s not just artists that deezer shows more respect for, it’s music itself.

Hey ​@GropplerZorn , thanks for your feedback. I already tested different tips including yours and it works for some tracks in the same playlist, not for others. Totally random. This is really not serious from Deezer as I can see the issue exists since more than a year! I’m not trying to get my complete collection offline but only some playlists that I like to have on plane.

Shame.

I’ve had this recently too. 
I had enough space on my phone, but I removed a fair few collections from Downloads and tried again. No luck. So reinstalled the app. Tried to download a couple of albums/playlists and I get the green arrow for 2 or 3 tracks, and that’s it. 
I like to download things so I don’t have to use data, so this is a major issue for me. 

Help, Deezer??

I am too getting this error. Download just stops midway everytime. Tried wifi, mobile data, clearing app data, deleting and restarting downloads, reinstalling. Samsung S22+ android 15. 

This app has serious problems, deezer doesn't care. It says don't use it if you're not happy. I can't download music and I always get the same standard answers. 

I was able to workaround the download issue if I restart my phone and set my phone display for 30 mins to keep the deezer app opened. Downloads seem to work, but if I add a song to any downloaded playlist it wont download. I've removed the download tag and redownloaded the playlist with the new songs but those song will not download. This app is a pos and its obvious Deezer does not read these posts (there are several copy posts of this issue in their own forums). I’ve spent so much time in the mobile app and on the pc software with issues that if I cant get their stuff to stop bugging out on me I’ll move at the end of the subscription.