Music does not download

Forum|Forum|2 years ago
November 11, 2023
9 replies
268 views

As you can see from the screenshot some music downloaded, some doesnt.

This is not a new issue, I've had this problem in the past.

The suggestions the help team gave was to uninstall the app and re download all my music, which I did.

When this current problem reared its head again, I cleared all data, uninstall, re-installed, and some of the music downloaded, others not.

I adjusted the Deezer allocated space to 40Gb, which is almost 2.5x more than the data/space needed, according to Deezer data.

Furthermore, Ive read here that if it doesnt auto download, I have to use the manual selection.

Which does not exist.

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Best answer by User1993

Hey, ok. I had to leave Beta mode, uninstall, reinstall.

Now nothing want to download, not even a random song I chod

Noam Asulin

Bezi since 2017

Hi

Are U on Beta or released version ?

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !

U

User1993Author

Hitmaker

Hi.

App says beta version, updated last week.

Is there another deezer version?

Noam Asulin

Bezi since 2017

Hi.

App says beta version, updated last week.

Is there another deezer version?

Yes , the official one which is for those who don’t wanna try beta features .

Go to deezer on the play store ,scroll down a bit and choose “Leave Beta” . A few min later you should be able to install the official app . I would try with that version first.

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !