Skip to main content
Guitar Hero
Oct 22, 2026 8:35 AM UTC
Answered

mp3 error code ms2002

My mp3-s lately cannot be played due to this MS2002 error code. What is it? Can you solve this problem? 

flavioliuAnswer
Hitmaker
Oct 28, 2026 11:11 AM UTC

October 27th, 2026 - MS2002 error still happening 

 

October 28th, 2026. Ms2002 error is gone. Mp3 files playing correctly on my Android Phone. 

28 replies

Guitar Hero
Oct 24, 2026 7:33 AM UTC

I've Premium, but it could be even a problem. I'm very curious, when we'll get an a answer from Support Team. I was told that a "specialist is working on the problem". I suppose they have no clue what's the problem at all...

Roadie
Oct 24, 2026 2:45 PM UTC

keep us updated

Jaime.Deezer
Community Manager
Community Manager
Oct 25, 2026 10:52 AM UTC

Hi, our developers are aware of this issue affecting Android mp3 uploads and they are investigating and working on a permanent fix.
Thanks for your patience and apologies for the inconvenience

Guitar Hero
Oct 25, 2026 9:05 PM UTC

I believe the Windows Deezer app also has the same problem. The Windows browser *does* work.

bluezzbastardzz
Superuser
Superuser
Oct 26, 2026 10:59 AM UTC

My uploaded MP3 files work in the current Deezer desktop app 8.0.10. You have to find them first though, they are now located at the bottom of your playlist overview if you sort the playlists by recently added or edited.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)
Guitar Hero
Oct 25, 2026 11:10 AM UTC

Thank you very much!!!

Roadie
Oct 26, 2026 4:20 PM UTC

Mesmo problema, versão 9.0.25.2. Arquivos MP3 enviados reproduzem pela versão web no navegador do PC (Windows 11), mas não reproduzem no App do Android. Minha conta é paga pelo plano incluso com a TIM: Deezer Premium TIM Black.

BigFKahuna
Hitmaker
Hitmaker
Oct 26, 2026 5:30 PM UTC

FYI, MP3’s have not been working on iOS for a while now as well. Same ones play fine on my Apple Music.

BigFKahuna
Hitmaker
Oct 27, 2026 12:09 PM UTC

October 27th, 2026 - MS2002 error still happening 

flavioliuAnswer
Hitmaker
Oct 28, 2026 11:11 AM UTC

October 27th, 2026 - MS2002 error still happening 

 

October 28th, 2026. Ms2002 error is gone. Mp3 files playing correctly on my Android Phone. 

BigFKahuna
Hitmaker
Hitmaker
Oct 28, 2026 2:01 PM UTC

And on October 28 still no go on iOS. 

BigFKahuna
Guitar Hero
Oct 28, 2026 2:23 PM UTC

My mp3 files are working again on my Android devices.

Guitar Hero
Oct 28, 2026 5:10 PM UTC

In Android devices, it's ok now. Hope not temporary :). Thank you!!