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Guitar Hero
October 22, 2026
Question

mp3 error code ms2002

My mp3-s lately cannot be played due to this MS2002 error code. What is it? Can you solve this problem? 

21 replies

Guitar Hero
October 24, 2026

I've Premium, but it could be even a problem. I'm very curious, when we'll get an a answer from Support Team. I was told that a "specialist is working on the problem". I suppose they have no clue what's the problem at all...

Roadie
October 24, 2026

keep us updated

Jaime.Deezer
Community Manager
Community Manager
October 25, 2026

Hi, our developers are aware of this issue affecting Android mp3 uploads and they are investigating and working on a permanent fix.
Thanks for your patience and apologies for the inconvenience

One Hit Wonder
October 26, 2026

Thanks for the update, do you know when a fix might be released?  

Guitar Hero
October 25, 2026

Thank you very much!!!

Roadie
October 26, 2026

Mesmo problema, versão 9.0.25.2. Arquivos MP3 enviados reproduzem pela versão web no navegador do PC (Windows 11), mas não reproduzem no App do Android. Minha conta é paga pelo plano incluso com a TIM: Deezer Premium TIM Black.

BigFKahuna
Hitmaker
Hitmaker
October 26, 2026

FYI, MP3’s have not been working on iOS for a while now as well. Same ones play fine on my Apple Music.

BigFKahuna