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One Hit Wonder
February 21, 2023
Answered

Missing discographies

  • February 21, 2023
  • 15 replies
  • 364 views

Starting yesterday I've noticed that some artists have no discography in their profile, which makes finding certain albums impossible without knowing their name or songs (I'm in the beta program, I don't know if it's a beta only problem, but it's really detrimental to the ease of use of the app) 

 

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    Best answer by planedrop

    Hey @bdsa @planedrop

    Please send me the Deezer version you have installed, the Android version and a screenshot of the issue, the one you find on PC and the same you can’t find on mobile? 🕵🏽

    Thank you.😊

    Actually, as an update, this is good now. It WAS (I think) a beta issue and for some reason Google Play had some kind of bug and even though I had left the beta, uninstalled the app, then reinstalled the app, it still gave me the beta version. 

     

    Now on the regular version when I go in it shows discography like it should. 

    15 replies

    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    February 22, 2023

    Hey @27ricky04

    Thank you for report it. That’s a problem from the label side, sometimes happens. 😕

    Can you please send me the link of the correct Artist page and the link of the song in the wrong page? 🤔

    Thank you.

    JohnathanF
    Hitmaker
    February 22, 2023

    Also seeing this, the discography section is missing from a huge number of artists that I follow, making music really hard to find. Hoping this gets fixed soon.

     

    To be clear this is ONLY happening on the app, NOT on the website or desktop electron app. It is making things somewhat unusuable for me though.

     

    A few examples include Matt Lange, Pablo Bolivar, and Maksim Dark.

    bdsa
    Rising Star
    Rising Star
    February 23, 2023

    This is also happening to me. I don't believe it's a label issue as I can see the records just fine on desktop. Please fix it!! I tried searching for Jacuzzi Boys and on their profile page there's no discography.

    bdsa
    Rising Star
    Rising Star
    February 23, 2023

    I’m currently deciding between Deezer and Tidal, and this is a major issue for me.

    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    February 25, 2023

    Hi @bdsa!

    Are you on the Beta version too? 🤔

     

    JohnathanF
    bdsa
    Rising Star
    Rising Star
    February 25, 2023

    Yep, I am!

    Hitmaker
    February 26, 2023

    Hi @bdsa!

    Are you on the Beta version too? 🤔

     

    I am also on the beta version, but I uninstalled and reinstalled (after leaving the beta on the Play store) and it’s still happening, so isn’t related to that.

    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    February 27, 2023

    Hey @bdsa @planedrop

    Please send me the Deezer version you have installed, the Android version and a screenshot of the issue, the one you find on PC and the same you can’t find on mobile? 🕵🏽

    Thank you.😊

    JohnathanF
    planedropAnswer
    Hitmaker
    February 27, 2023

    Hey @bdsa @planedrop

    Please send me the Deezer version you have installed, the Android version and a screenshot of the issue, the one you find on PC and the same you can’t find on mobile? 🕵🏽

    Thank you.😊

    Actually, as an update, this is good now. It WAS (I think) a beta issue and for some reason Google Play had some kind of bug and even though I had left the beta, uninstalled the app, then reinstalled the app, it still gave me the beta version. 

     

    Now on the regular version when I go in it shows discography like it should. 

    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    February 27, 2023

    @planedrop amazing! Thank you! 😊

    JohnathanF